Transaction Risk Investigator

1 month ago


Hyderabad, India Amazon Dev Center India - Hyd Full time

1+ years of customer service experience
- Speak, write, and read fluently in English
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce

Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability to work independently and make complex investigation decisions with little to no guidance - Excellent problem solving skills - Demonstrated ability to analyze problems logically - Self-disciplined, diligent, proactive and detail oriented - Strong time management and organizational skills - Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent - Excellent ability to determine situational needs and provide appropriate solutions



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