Customer Service
2 weeks ago
We are looking for **Customer Service/ Helpdesk Support Trainee (Only Male - Freshers)**
Location - MBP, Mahape
Work from Office - Evening Shift ( 5/6 pm IST to 2 am IST )
0-1 yrs of exp
Salary Range - 2.40 LPA to 3.0 LPA
Education - Min HSC
Interview Process:
Face To Face - 2 Rounds in office.
**Profile Summary**:
The person should have an excellent command of English language (Written & Verbal).
Handle Incoming customer calls, preferably US Based Clients.
**Roles and Responsibilities**:
Go the extra mile to engage customers in solving issues and ensure satisfaction.
Build rapport with customers, diagnose and resolve issues quickly and effectively.
Managing customer expectations regarding estimated response time.
**Note: This position entails working during US working hours.**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Day range:
- Monday to Friday
Shift:
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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