Warehouse Process Excellence

2 weeks ago


Gurugram Haryana, India Airtel India Full time

**Key responsibilities**:
- Design warehouse and logistics process, policies, procedures and compliances to maintain standards of safety, productivity in daily operations and high degree of controls

- Design and implement standardization of warehouse quality, hygiene, infrastructure, space optimisation, safey standards, surveillance. Documenting and reviewing best practices with industry and global benchmarks

- Drive process efficiencies and compliances through governances, implementation of quality tools such as lean, six sigma to enhance warehouse productivity

- Design of warehouse trainings, guidelines, roles & responsibilities, people continuous assessments for warehouse agencies and internal stakeholders

- Drive analysis and methods for anticipating demand, building resilience and flexibility to changes in demand

- Define standard KPIs, SLAs, governance framework, checklists across vendors and internal stakeholders and ensure rigorous governances on these to maintain consistent scores

- Establish framework to root cause issues / lower KPI scores and come up with improvement plans, themes that can be deployed across locations

- Establish and drive the entire automation for warehousing and logistics processess. Selection/design, driving adoption, baselining results of industry tools.

- Roadmap for automating manual tasks, reconciliations, tools such as WMS, TMS

- Design of tools and processes for end-to-end serial number / lot number visibility for inventory, assets.

- Close engagement and coordination with cross functional teams across business, warehouse operations, technical teams to deliver the above results

**Experience & Skills**:
- 10 + years experience in driving warehouse operations, process transformations"

- Degree qualification in Operations, Supply Chain, Logistics / APICS certification

- Demonstrated 3PL / 4PL warehouse operations & transformation in a projects industry / environment

- Experience in VSM, 5S, Lean/Six Sigma, S&OP, business process restructuring

- SME for warehouse operations and optimisations including picking efficiency, cross dock, space optimisations, etc.

- Experience with WMS / TMS

- People leadership experience


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