Client Service Executive

5 months ago


Gurgaon, India Prontosys Technologies Full time

ROLE & RESPONSIBILITY
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,050.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Speak with the employer**
+91 9310089981



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