Branch in Charge- Finance(Nbfc)
2 weeks ago
**JOB ROLE**
Key functions will be
- Profitability Management - Maintaining & optimizing profitability for the branch
- Target setting & management - Monitoring branch targets in numbers & volumes
- Portfolio quality management - through superior underwriting, working closely with collections
- Cost management - managing all branch operating costs including cost of acquisition, operations etc.
- People management - Motivating team, handling HR & administration function of the branch
- Customer experience management - Ensuring superior customer experience and handling customer
service in terms of collections, pre closures & service issues
**KEY RESPONSIBILITIES**
Business
- Achieve contributed value targets set for the branch
- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales
targets while controlling delinquencies and frauds
- Provide superior customer experience
- Manage TAT’s on credit & processing
- Minimize pre & post disbursal discrepancies
Monitoring Performance
- Monitoring Branch performance in terms of key drivers i.e.
- Contributed Value....Volumes / Profitability / Expenses / Losses
- Employee Retention
- Employee Productivity
- Customer experience
- Monitor individual performance of each employee, continuously work to maximize productivity
**People Management**
- Motivate and develop branch team
- Drive branch team to excel.
- Manage and mentor the team and keep attrition of branch staff low
- Conduct regular meeting with branch staff
- Provide open and honest feedback and ask for feedback.
**KNOWLEDGE/ SKILLS**
- 7-8 Years experience
- Ability to plan & execute
- Strong inter-personal skills and leadership ability,
- Ability to create professional work culture that encourages enthusiasm and team spirit
- Understanding of credit risks & operational risks.
- Ability to manage and implement change by taking complete ownership
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹35,000.00 - ₹55,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Tambaram, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
**Speak with the employer**
+91 8778671988
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