Cash Point Officer

4 weeks ago


Delhi Delhi, India Kotak Mahindra Full time

**Job Role**:
**Cash Counter Activities**
- HB Cash Deposit
- HB Vendor Cash Withdrawal
- Vault Custodian
- Maintain Retained Cards /Deliverables Register
- HB Discrepancy and Short Notes
- Reports Spooling
- Demand Draft Making
- HB Cash Delivery
- Maintain Cash Vouchers
- Maintain CTR Register
- Secured Stationery and Unsecured Stationery Indent
- HB Customers disputes and showing CCTV Footages
- Cash Offloads to CC
- Branch Bulk Cash Receiving
- Maintain Bulk Cash Vault Register
- Maintain HB and Bulk Cash Excels
- Cash Voucher despatch to RMU every Fortnightly and record Maintenance
- Counterfeit Notes Management and Intimation to branches.
- Cash Sorting Management
- Cash Delivery Cheques Verification.
- Co-ordination with FMG for Cash Point Premises upkeep / Assets Management

**ATM Activities**
- Receiving & checking of CBR
- Receiving of retained cards& cash/ cheque envelopes
- Vouchers up dation (entries of replenishment)
- CBR sheets retrieval from RMU
- MIS of CBR
- Retained cards processing (Kotak & non-Kotak)
- Reporting journal/switch differences
- Siebel complaints handling
- ATM Voucher maintenance and sending to RMU
- Monthly Vault verification of ATM/HB vendors vaults
- Redressal of ATM hygiene complaints in co-ordination with FMG and ATM vendors
- Handling various discrepancies complaints from Escalation cell and nodal officer
- Co-ordination with FMG for Cash Point premises/Assets Management

**HB & Beat Activities**
- Processing of HB request from siebel-cheque pickup, cash pickup, cash delivery, dd delivery)
- Assigning request to vendor-Fax to vendor.
- Processing of clearing of cheques picked up through HB & send to LCC
- Handling siebel complaints related to home banking
- Co-ordinate with vendor
- sign verification of HB request's cash delivery/DD delivery Cheques
- Timely closures of HB requests.
- Raising siebel related to discrepancies (cash shortage etc) & assign to concern Home Branch
- Home Banking voucher maintenance and sending to RMU
- Ensure timely receiving of HB cash and vendor's CRL management
- Monthly Vault verification of ATM/HB vendors vaults
- Handling various discrepancies complaints from Escalation cell and nodal officer

**Job Requirements:
- Good communication, and co-ordination skill
- Service orientation & should be able to handle operations


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