Front Desk Executive
3 weeks ago
We’re seeking a skilled and friendly Front Office Executive to join our team at Our music academy - Muzigal, Sec 56, Gurugram.
You will manage the reception or front desk at the academy. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.
**Your role**
- Handle the front desk and maintain visitor records.
- Manage administrative chores and organisational tasks.
- Create a welcoming, professional environment for clients and customers.
**Your tasks**
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Managing leads that arrive via phone calls and Watsapp.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.
**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English and Hindi.
**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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