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Front Desk Executive

1 month ago

Shakti Nagar Delhi Delhi, India Muzigal Full time

We’re seeking a skilled and friendly Front Office Executive to join our team at Our music academy - Muzigal, Sec 56, Gurugram.

You will manage the reception or front desk at the academy. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

**Your role**
- Handle the front desk and maintain visitor records.
- Manage administrative chores and organisational tasks.
- Create a welcoming, professional environment for clients and customers.

**Your tasks**
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Managing leads that arrive via phone calls and Watsapp.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English and Hindi.

**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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