Customer Service Representative
6 months ago
Job Type: Customer Service - International Non Voice (Chat Process)Shift: Rotational Shift
Rotational off /Work from Office
**Salary**: 2.7 LPA to 3.6 LPA (Attractive Incentives)
Job Location: Hyderabad
**BASIC CRITERIA**:
- Excellent Written and Verbal Communication skills and Customer Support Skills for chat & voice support.
- Should be ready to work in US shifts hours; 9 hours where the work window may vary (Rotational) / - Any 2 days off (rotational)
**Qualification**:
- Any Graduate or undergraduate.
- No BE/ Btech/ BSC and PG Feshers are Not applicable.
**Requirements**:
- Designation CSA / Senior CSA
- WFO/WFH - Work from Office
- Should be comfortable with one-way cab facility.
- Should live within 20 KMS radius from nanakramguda office.
- Looking for an Immediate Joiners
**JOB ROLE**:
- Resolve customers' concerns and answer customers' questions to your best ability.
- Maintain a positive attitude and calmly respond to customers' complaints.
- Listen to customers' concerns, issues and questions.
- Upselling
Point of contact **:Sujata-HR** (Walkin Directly to Office for Face to Face Interview)
**Please mention Indeed as a source to the Recruiters for Walk-ins**
**Office Address**:
Firstsource Solutions Limited
5th Floor, BSR Tech Park,
Near Wipro Circle,
Nanakramguda Financial District ,
Hyderabad - 500008
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹270,000.00 - ₹360,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
- UK shift
- US shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
Work Location: In person
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