Front Office Executive

2 months ago

Mumbai, India Boston Consulting Group Full time

**WHAT YOU'LL DO**:

- The front office executive will be the first point of contact at BCG and will be a part of the Administration team.
- The executive will be required to co-ordinate within the administration team and with the other employees at BCG to ensure proper communication on his/her areas of work.
- The person will also be responsible to supply information regarding the organization to the general public, clients and customers

**YOU'RE GOOD AT**:

- Being the mirror of the organization and behave in a very professional manner, in line with BCG values.
- Be the first point of contact at BCG and meet and greet the business clients and staff.
- Differentiating the incoming walk-ins and welcome / guide them appropriately, and issue them visitor badges.
- Handle all telephone enquiries at main switchboard and re-direct them appropriately
- Ensure excellent upkeep of the reception area to project an impressive image of BCG
- Record and handle all incoming and outgoing couriers
- Book meeting rooms and maintain the meeting room diary
- Ordering and monitoring stationary stocks for all the departments
- Arranging for Friday evening snacks and beverages for BCG
- Occasional flexibility to work in another role, as required, to assist the team as appropriate
- Assist the team with data input of routine reports and filing
- Ensure maintaining highest levels of confidentiality with the information accessible.

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
- Graduate in any discipline
- Excellent knowledge of MS -Office software suite
- Previous experience in proficiently handling the reception and the board line
- Should understand the importance of her role (mirror of BCG to the outside world) and should maintain highest levels of professionalism in terms of punctuality, presentation and interpersonal interactions.
- Should follow the corporate dress code - formal dressing suitable for office environment**YOU'LL WORK WITH**:
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

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