Customer Care Executive

5 months ago

Ahmedabad, India Synergy Resource Solutions Full time

**Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.**

**Our client a leading Jewellery Software Development Company located at CG Road of Ahmedabad requires Customer Care Executive**

**Please find job details**:
**Position: Customer Care Executive**

**Gender: Female**

**Experience: 0-2 years**

**Qualification: Any throughout English medium only**

**Office Timing: 09:30 AM to 06:30 PM / 10:30 AM to 7:30 PM (6 days working)**

**Salary : 17000 to 22000**

**Key Responsibities**:
**Communication**:

- Should generate leads and turning them into potential customers.**
**- Excellent communication skills (written and verbal)**:

- Ability to communicate correctly and clearly with all customers**:

- Excellent documentation skills**:

- Good comprehension skills ability to clearly understand and state the issues customers present**:

- Ability to concentrate follow customers issues without distraction to resolution**:

- Work successfully in a team environment as well as independently**
**- Outstanding customer service skills with a customer-oriented approach and pleasant personality.**:

- Exceptional verbal as well as written communication skills.**:

- Phenomenal conflict-resolution skills.**

**Technical Skills required**:

- Knowledge of computers is mandatory.**:

- Understanding and working knowledge of basic software, Proficient in Microsoft Office.**
**- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.**
**- Excellent typing skills**:

- Demonstrates an ability to successfully navigate websites**:

- Demonstrates an ability to learn in various media**:

- Ability to successfully adapt to changes in the work environment**
**- Very clear speech is required in English and Hindi.**

**Benefits**:
**Almost all Indian festival leaves.**
**All Sundays off (Except some offers run or Emergency work)**
**15 yearly paid leave. It's carried forward base**
**Dinner Parties on some occasions**
**All necessary documents we provide**
**Birthday celebrations**

**Job Skill**:
**communication**

**microsoft office**

**convincing power**

**customer care**

**customer support**

**Salary**: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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