Citrix/ Xen App Vdi

4 days ago

Bengaluru, India Mindtree Full time

Part of the Operations team responsible for maintaining a globally distributed 24x7x365 private cloud Datacenter environment.

Work experience on Citrix technology Work experience on Citrix XenApp XenDesktop VDI 7.15 1912

Work experience on Citr ix workspace cloud CVAD Work experience on VDI provisioning technologies MCS PVS

Work experience on VDI Image management Optimizations Work experience on Ivanti desktop now Suite Appsense

Work experience on Windows Server 2012 2016 2019 Work experience on AD, DHCP, DNS, DFS, group policy and Citrix policy Data center experience

Good understanding of cloud services (AWS and Azure)

Good troubleshooting skills Contribute technical expertise on complex problems, technology selection, solu tion design, deployment, and maintenance.

Preferred Certifications Citrix Certified Associate # Virtualization CCA-V Citrix Certified Professional # Virtualization CCP-V ITIL Certification Technical Skills _

Good to Have PowerShell Scripting Automation using citrix API Role Details

Be responsible for managing the customer environment

Take escalated calls and resolve the issue # Ability to work independently, be adaptable to change and varied working hours (willing to wo rk in 24 7 shift rotation environment.)

Individual must be flexible to work for extended hours, if required.

Responsible for SLA management # Writing Updating Process manuals

Ability to take quick decisions, like when to escalate a ticket to ne xt level and when to continue troubleshooting if issue not resolved within desired TAT

Plan, schedule and execute maintenance activity across the citrix infrastructure without any impact.

Provide support, and implementation of security policies,c ompliance, and best practices. # Train other technology staff members on system upgrades and rollouts.

Prioritize workload and escalate any technical emergencies to the IT Management.

Identify, solve, or escalate technical problems identified byc lients or internal staff related to business.

On-call rotation with the group

Fluent English and high oral and written communication skills

Proficiency with architectural definition, specification, design, testing and hands on solutions of in.

Job Requirements: Citrix, Citrix XenServer, DHCP Management, DNS Management, Active Directory Management, Capacity recommendation Report, Impact Analysis Document

**Job Type**:
Full Time

**Location**:
BANGALORE

**Mandatory Skills**:

- CITRIX

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