Citrix administrator

1 month ago

Bengaluru, India LTIMindtree Full time
Job Title
Citrix Admin
Relevant Experience 5 - 8 years
Candidate with a Citrix virtual apps and desktop solutions specialty The Ideal candidate will possess the ability to influence change within their department and others and identify propose and implement best practices Working within a culturally and geographically diverse IT Operations Team the candidate will oversee the installation and ongoing maintenance of systems software and equipment in our datacenters and regional offices with stability and security being the highest priority To improve efficiencies scripting automation and realworld experience expertise to solve complex Citrix issuesproblems is equally important This position requires seniorexpert level Citrix Administration skills to ensure infrastructure is deployed maintained and configured quickly and efficiently while still adhering to customers core infrastructure standards
Technical Skills Required 5 - 8 years
Part of the Operations team responsible for maintaining a globally distributed 24x7x365 private cloud Datacenter environment
Work experience on Citrix technology
Work experience on Citrix Xen App Xen Desktop VDI 19122203
Work experience on Citrix workspace cloud CVAD
Work experience on VDI provisioning technologies MCSPVS
Work experience on VDI Image management Optimizations
Work experience on Netscaler ADC
Work experience on Ivanti Policy management and Personalization Appsense
Work experience on Windows Server 201220162019
Work experience on AD DHCP DNS DFS group policy and Citrix policy
Good understanding of cloud services AWS and Azure
Good troubleshooting skills
Contribute technical expertise on complex problems technology selection solution design deployment and maintenance
Preferred Certifications
Citrix Certified Associate Virtualization CCAV
Citrix Certified Professional Virtualization CCPV
ITIL Certification
Technical Skills Good to Have
Power Shell Scripting
Automation using citrix API
Role Details
Be responsible for managing the customer environment
Take escalated calls and resolve the issue
Ability to work independently be adaptable to change and varied working hours willing to work in 247 shift rotation environment
Individual must be flexible to work for extended hours if required
Responsible for SLA management
Writing Updating Process manuals
Ability to take quick decisions like when to escalate a ticket to next level and when to continue troubleshooting if issue not resolved within desired TAT
Plan schedule and execute maintenance activity across the citrix infrastructure without any impact
Provide support and implementation of security policies compliance and best practices
Train other technology staff members on system upgrades and rollouts
Prioritize workload and escalate any technical emergencies to the IT Management
Identify solve or escalate technical problems identified by clients or internal staff related to business
Oncall rotation with the group
Fluent English and high oral and written communication skills
Proficiency with architectural definition specification design testing and hands on solutions of innovative solutions to solving our business needs
Advanced troubleshooting methodology
Hands on experience in debugging and fixing production related problems that are escalated
Hands on experience in Ivanti Appsense for Policy management and Personalization
Standard proficiency in Interpersonal skills and Organization Strategy
Above Standard proficiency in Leadership Communications Motivation Administration and Organization Knowledge
Hands on experience in Netscaler ADC
Soft Skills
High Integrity
Problem solving skills and learning attitude
Good communication skills
Confident Energetic
Good team management skills
Process oriented

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