Flipkart Escalation Voice Process
2 weeks ago
Process Name**:Flipkart Escalation**
Designation - **Executive operations(CSA)**
**Pre
- Requisites**:
1. Must be an Indian Citizen and resident.
2. Must have excellent **(Verbal) **English communication skills, good in typing and strong **Hindi **communication skills with **no MTI**.(Versant quality 5/6 )
3. Should be flexible with rotational shift environment (**Working Window
- 9am to 9Pm).**
4. Fixed 9 hours shift.
5. No transport facilities are available.
6. No Meals. Eligibility
**Criteria:
- Graduate.**
**Experience**:12 Months Escalation Desk experience. (100% Experienced).
- Handle the queries and concerns of the Sellers.
- Semi - Voice support.
- Nature of calls are Outbound.
- Tagging the calls on the portal with details.
**CTC: Ranges between 20500 - 24500pm Voice portfolios.**
Flipkart Seller Support.
6 days a week, Operations, rotational off.
**Interview Details**:
First Round: HR
Second Round: Operations
Versant Round: Minimum 5 versant Score.
Client Round: Flipkart Client
**Salary**: ₹20,500.00 - ₹24,500.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- escalation: 1 year (preferred)
**Language**:
- Hindi (required)
- English Fluently (required)
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