Front Desk Agent

2 weeks ago


Munnar, India VOYE HOMES Full time

Qualifications
- Diploma, Bachelor's degree
- Proven experience in a supervisory or management role within the hospitality industry.
- Excellent interpersonal and communication skills.

Roles and Responsibilities
- Coordinate check-ins, ensuring guests are welcomed warmly and oriented to the property.
- Greeting and assisting visitors in a professional and courteous manner.
- Process all guest check-ins efficiently and verify guest details.
- Collect identity proofs and balance payment before check-in.
- Address guest inquiries, concerns, and requests promptly, enhancing their overall experience.
- Maintain proper records of confirmed bookings/walk-ins.
- Walk-in Guest Enhancement and Sales Associations.
- Maintain accuracy when handling financial transactions.
- Collaborate closely with our operations team to oversee cleaning, maintenance, and property readiness.

**Salary**: ₹10,244.11 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- Munnar, Kerala (required)

Work Location: In person


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