Ngo Telecaller
2 weeks ago
**NGO Telecaller Role and Responsibility**
- Knowing all the details of the service offerings.
- Regularly update and obtain lists of individual contact details.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behaviour of the other.
- Keep a record of every customer interaction and sales activity.
**Telecaller Requirements**
- Graduation or equivalent
- Priorly experience working as a telecaller or in a similar role
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing them
Pay: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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