Network Security Professional

1 month ago

Gurgaon, India BT Group Full time

Network Security Professional

**Job Req ID**:19431**Posting Date**:7 Jul 2023**Function**:Security**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Why this job matters**

Our team is customer focused and we can be working on single or multiple projects at the same time. We believe in “Technical Excellence in Engineering” and we deliver world class solutions for our customers by recruiting and training the best to be part of our large multi-disciplined engineering practice.

**Roles & Responsibilities**
Perform the Customer facing role for security operational teams having knowledge & experience on security product and support on IT Security based services to a specified group of external global/corporate customers
Form an integral part of 24*7 rota to provide security in-life support
Provide a high level of technical support to our customers
Triage, Review, and implement standard security specific changes in line with Customer security policies and change control processes
Own complex customer issues and see them through to resolution
Take the initiative and advise our customers on how automation can enhance the stability and security of their solution
Troubleshoot complex network environments and providing detailed analysis and fixing issues within contractual obligation and SLA
Hold accountabilities for all operational and technical support within Security service operations

Perform routine assignments using established procedures
Ensure that all agreed communication, notification, updates are delivered in timely manner
Knowledge of device health monitoring tools and systems
Adhere to change and incident management process
Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
Collaborate and share knowledge with other Engineers and Administrators on the support floor
- Skills
Have intermediate knowledge of NGFW, UTM, automation, networking concepts and devices
Have mandatory experience on at least two of the listed multiple security vendors (e.g. Palo Alto, F5,Cisco,Cisco FTD and Checkpoint) and/or hold relevant certifications
Have hands on experience on migrating the Firewalls from different vendor
Minimum 5 years of total experience and relevant security experience of 4+ years
Have knowledge of devices that operate at multiple levels of the OSI stack
Have good knowledge of routing protocols, security concepts and public cloud platforms

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

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