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Mohali, India APA DECOR PVT LTD Full time

Assist sales team with administrative tasks, including preparing sales presentations, proposals, and contracts. - Maintain accurate and up-to-date customer records in the CRM (Customer Relationship Management) system. - Handle customer inquiries and provide product information, pricing details, and order status updates. - Follow up customers for timely payment collection
- Serve as a liaison between the sales team, marketing, logistics, warehouse and other relevant departments to ensure seamless communication and cooperation. - Coordinate the scheduling of sales meetings, appointments, and conference calls. - Collaborate with logistics and shipping to ensure timely delivery of products to customers. - Facilitate communication between clients and internal teams to ensure client needs are met.
- Process sales orders, ensuring accuracy in pricing, quantities, and product specifications. - Verify inventory availability and coordinate with inventory management to fulfill orders. - Follow up on orders to ensure timely delivery and customer satisfaction. - Handle any order discrepancies or issues that may arise and work towards resolution. Customer Relationship Management: - Build and maintain strong relationships with customers by addressing their needs and concerns promptly and professionally. - Assist in customer retention efforts by identifying opportunities for upselling and crossselling. - Gather customer feedback and relay it to relevant teams to enhance products and services

**Job Types**: Full-time, Permanent

**Salary**: ₹10,216.14 - ₹35,254.18 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9056600502
Expected Start Date: 01/09/2023