![Lifeline Hospitals](https://media.trabajo.org/img/noimg.jpg)
Client Relations Executive
3 weeks ago
Key Responsibilities:
- Welcome and assist clients who come to the hospital for health checks or pre-employment checks
- Ensure clients are comfortable and informed of the procedures they will undergo
- Communicate with doctors and other medical professionals to ensure efficient service delivery
- Provide clients with accurate and timely information about services offered by the hospital
- Respond promptly to clients' inquiries and complaints
- Maintain accurate records of client interactions, transactions, complaints, and comments
- Prepare and send out reports to clients and other stakeholders
- Monitor and analyse statistics related to client relations
- Collaborate with other departments to improve customer service and satisfaction
- Attend to any other duties assigned by the supervisor.
**Requirements**:
- Bachelor's degree in Business Administration, Public Relations, Communications or a related field
- At least 2 years of experience in customer service or client relations
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office Suite
- Ability to multitask and work under pressure
- Willingness to work flexible hours
- Understanding of medical terminologies will be an added advantage
**Salary**: ₹10,061.07 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 08925803159
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