Market Research

2 weeks ago

Bengaluru, India m360 Research Full time

Company Description
**About m360 Research**: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

**Job Description**:
**POSITION **:Account Executive
**EXPERIENCE**: 3-5 Years
**INDUSTRY EXPERIENCE**: Market Research (Pharm/Life sciences/Healthcare)
**LOCATION**: Bangalore, India

**OVERVIEW OF ROLE**:
The mission of the Account Executive is to engage the client, bid effectively, and efficiently to win our share of RFPs in the traditional market research space. This is an ideal role for someone with market research experience looking to transition into sales.

**Duties and Responsibilities**:
Including, but not limited to the following:

- Owns in bidding process for projects has full understanding of project costs and feasibility.
- Support maintenance of existing business by managing contracts and up-sell/cross-sell opportunities.
- Actively network within existing client contacts for any new business/prospects
- Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications
- Consulting with clients on sample design and business issues - recognizes the need to adapt a product or research approach to meet the client need and works with appropriate internal resources to develop and design the appropriate solution.
- Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients; Ensures that all internal team members understand the research design and anticipated outcomes.
- Diplomatically responds to difficult or unusual client issues and can professionally influence the appropriate internal resources to necessary outcome and/or knows when to elevate issues for resolution.
- Managing bid requests and ensuring proper and timely delivery; has full understanding of project costs and feasibility.
- Collaborates with partners and vendors to ensure seamless project execution.
- Act as a liaison between Sales and Project Managers on all projects.
- Light travel with sales VP to support onsite client visits as well as earn and develop business by presenting capabilities.
- Willing to work in US EST hours

**Qualifications**:
**EDUCATION**: Graduate with MBA in Sales and Marketing

Additional Information
- Excel / Outlook
- Company specific system - MR system
- Accounting system - NetSuite
- Target driven
- Tenacity
- High attention to detail
- The ability to prioritize a heavy workload
- Able to work alone or as part of a team
- Able to build a good rapport with clients and colleagues
- Willing work from Office in Hybrid model and work on regular shift once we have an update from the Management

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