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International Voice

1 month ago

Bengaluru, India IntouchCX Full time

**Greetings from Intouchcx HR Team **

**Openings for International Non voice Process / Voice Process Gaming Process**

**Contact Person : HR Sharanya Nagaraj**

**Contact Number : 8147091021**

**About 24-7 Intouch**

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

**About the Job**

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you Were looking for a Customer Service Associate

**As a Customer Service Associate - Non-Voice, You Will**
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.

**As a Customer Service Associate - Non-Voice, You Have**
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis

**Benefits of working as a Customer Service - Non-Voice**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Regards,**

**HR Sharanya Nagaraj**
**Executive Talent Acquisition**
**IntouchCx**

**Job Types**: Full-time, Fresher

**Salary**: ₹16,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- 4 years (preferred)
- BPO (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8147091021
- Health insurance

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