Customer Care Executive
1 month ago
**Job Location:
- BKC**
**CKYC Customer Support Executive**
**Job description**:
2. To follow up with institutions to make necessary amendments to records.
3. To enter the details of every interaction in the system
4. To liaise with Business and IT support teams to ensure queries are resolved or are appropriately escalated.
5. To capture suggestions received from institutions during query handling and convey the same to Business teams.
6. Helpdesk work timings are 08:00am to 08:00pm Monday to Saturday. Shifts from
08:00am to 04:30pm
09:30am to 06:00pm
10:30am to 7:00pm
11:30am to 08:00pm
**Eligibility criteria**
**1. **Positive and healthy attitude towards work
**3. **Excellent communication skills, spoken and written
**4. **Fluency in English, and Hindi. Additional languages known would be an added advantage
**5. **Pleasant tone and pace of speech
**6. **Prior experience in BPO/Call Center/Helpdesk of any nature
**8. **Basic knowledge of Windows OS
**9. **Knowledge of MS Office Tools is an added advantage
**Salary:
- 20K to 25K In Hand**
**Only Immediate Joiner Apply**
**Job Types**: Permanent, Full-time
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹24,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
*Speak with the employer*
+91 8291311519
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹24,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8291311519
Application Deadline: 01/03/2024
Expected Start Date: 01/03/2024
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