![Craftonix India Private Limited](https://media.trabajo.org/img/noimg.jpg)
Office Staff Support Executive
1 week ago
We are seeking a motivated and customer-focused individual to join our team as a Support Executive. This is an excellent opportunity for someone who enjoys engaging with customers, has a flair for sales, and is adept at data collection and analysis.
**Responsibilities**:
- Answering and managing business calls professionally and efficiently.
- Engaging with customers to understand their needs and providing appropriate solutions.
- Conducting sales conversations through phone calls to promote our products/services.
- Gathering and organizing data from various sources for analysis.
- Analyzing data to identify trends, patterns, and areas for improvement.
- Collaborating with the sales and support teams to ensure customer satisfaction.
- Maintaining accurate and up-to-date records of customer interactions in the CRM system.
- Contributing to the development of support processes and strategies.
**Qualifications**:
- Proven experience in customer support or a related role.
- Strong communication skills, both verbal and written.
- Ability to handle business calls professionally and confidently.
- Demonstrated sales skills and a passion for achieving targets.
- Proficient in data collection and analysis.
- Detail-oriented with excellent organizational skills.
- Familiarity with CRM systems and other relevant software.
- Ability to work collaboratively in a team environment.
- Problem-solving mindset and a customer-centric approach.
**Education**:
- Bachelor's degree in a relevant field preferred.
**How to Apply**:
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Shift:
- Day shift
Work Location: In person
Application Deadline: 15/03/2024
Expected Start Date: 15/03/2024
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