Customer Care Executive

2 weeks ago


Maharashtra, India Rentokil Initial Full time

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices.

**POSITION RESPONSIBILITIES / REQUIREMENTS**:
The Customer Care Executive is responsible for the contact management to strengthen the customer relationship which is the key for the retention.
The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

**GENERAL DUTIES & RESPONSIBILITIES**:

- Should be able to set the targets for the renewals based on the month portfolio
- To support the branches for the retention, renewals & increase the branch revenue via price increase & up selling
- Compliant Management
- To identify & resolve the customers complaints within the specific timelines
- Alert Account Management
- To identify the alert customer & bring the possibility of the revival of the accounts
- To provide recommendations & suggestions to the branch for the improvement
- Conduct regular review & terminate the non-revival accounts
- Should be able to analyze data and over the challenging areas to improve month-on-month performance.
- Should be able to share the monthly dashboard with the analysis and recommendations

KEY DELIVERABLES
- Managing Residential & Commercial Renewals

**Requirements**:
CORE COMPETENCIES
- Attentiveness.
- Clear communication skills.
- Ability to use positive language.
- Time management skills
- Data Analysis

EDUCATIONAL / OTHER REQUIREMENTS
- Any Graduate

**Benefits**:

- Attractive Base Salary
- Annual Performance Based Bonus
- Group Mediclaim Insurance Policy
- Travel Reimbursement
- Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential
.



  • Pune, Maharashtra, India Anuroop Wiwaha Pvt. Ltd. Full time

    **Job Title: Customer Care Executive** **Department**:Customer Care **This position necessitates excellent communication skills, attentive listening skills, as well as the ability to effectively persuade, engage, and convince customers.** **Job Summary/Objective**: The primary responsibility of the Customer Care Executive entails initiating outbound calls...


  • Vasai, Maharashtra, India Ashshell baby products pvt ltd Full time

    Fastest Growing Baby Care Brand in India need customer care executive for their Calicut **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

  • Customer Care Executive

    7 minutes ago


    Vidyavihar, Mumbai, Maharashtra, India GenXHire Services Private Limited Full time

    Job Title/Designation: Customer Care Executive - POC Employment Type: Full Time, Permanent **Job Description**: Roles and Responsibilities - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers with efficiency. - The only aim is to ensure customer satisfaction by...


  • Pune, Maharashtra, India Epiv Solution And Services Full time

    **Company Description** EPIV Solution & Services is a legal lead generation company located in Pune that specializes in Mass Tort, class action lawsuits, and personal injury cases. As a company, we focus on delivering unmatched quality with our highly qualified, signed claimants prepared for legal representation, replacement assurance, and dedication to...


  • Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...


  • Chakan, Pune, Maharashtra, India S. R. Prime Solutions Full time

    **Job Title**: Customer Care Executive **Location**: Chakan, Pune **Salary**: ₹13,000 to ₹18,000 **Qualification**: Any Graduate **Experience**: 2 years in automobile workshops **Gender**: Female **About Us**: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car...


  • Bhayandar, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Exciting Opportunity in Mumbai! Join Our Team as a Customer Care Executive Are you a skilled communicator with a passion for delivering top-notch customer service? We're seeking dynamic individuals to join our team in Mira-Bhayandhar, Mumbai! Position: Customer Care Executive Location: Mira-Bhayandhar, Mumbai Shift: US Shift, Rotational...


  • Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...


  • Thane District, Maharashtra, India Employee Hub LLP Full time

    We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...


  • Bhayandar, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    **Job Opportunity: Customer Care Executive** Are you a communication maestro with a passion for customer service? We have the perfect role for you! **Location**: Mira-Bhayandar **Position**: Customer Care Executive **Salary**: 15k to 35k **Why Join Us?** - Exciting opportunities in both International and Domestic processes - Work from the comfort of our...

  • Customer Care Executive

    7 minutes ago


    Koregaon Park, Pune, Maharashtra, India Palmonas Fashion Pvt.Ltd Full time

    Our Customer Care department is looking for a passionate and experienced individual to join us as a Customer Care Executive. Your main goal for this role will be to provide excellent customer satisfaction. As a Customer Care Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. In addition...


  • Goregaon, Mumbai, Maharashtra, India Ascent Meditech Limited Full time

    Position : Executive - Customer Care Location: Goregaon Salary - 18K- 25K (incl. PF+ Bonus) Job role: - Communicates with other departments to answer customers' inquiries, and solve their problems. Required Experience, Skills and Qualifications: - Age limit - 20 to 38 Years - Qualification - Any Graduate mandatory - Min. 1+ Years of experience in Customer...


  • Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    _**Join Our Team as Customer Care Associates!** **Responsibilities**: - Deliver clear and concise instructions to customers, ensuring effective resolution of their queries and concerns. - Execute surveys to collect valuable customer feedback on product and service quality, transforming insights into informative reports. - Efficiently direct customer calls...


  • Andheri, Mumbai, Maharashtra, India Leeway Softech Full time

    **We are looking for**: 01 **Self Motivated**: 02 **Leadership**: 03 **positive Attitude**: 04 **high goals**: 05 **Innovative ideas**: 06 **Knowledge & Capabilities**: Stays abreast with latest technologies and also ready to work the new technologies. Customer Care Executive Experience: Minimum 1 Year experience

  • Customer Care Executive

    12 minutes ago


    Pune, Maharashtra, India Atmantan Wellness Centre Full time

    **About Us**: Atmantan Wellness Resort is a premier destination for holistic wellness and rejuvenation, nestled in the picturesque Sahyadri Mountains. Our mission is to provide guests with a transformative wellness experience, focusing on mind, body, and soul, through our world-class facilities, natural surroundings, and expertly curated wellness programs....


  • Mumbai, Maharashtra, India Yashaswi Academy for Talent management Full time

    Hiring for BPO industry Qualification - 12, Graduate, Graduate Pursing Age - 18-30 Location - Bhopal Shifts - Rotational Shift Position - Customer care executive Working hours - 8 hours Gender - Male, Female Skills -active listening, empathy, problem-solving and communication **Job Type**: Fresher **Salary**: ₹10,000.00 - ₹14,000.00 per...


  • Mumbai, Maharashtra, India Yashaswi Group Full time

    **Urgently hiring for one of the banking Industry-** Job Profile-Customer Care Executive Job Location - Navi Mumbai Gender-Male/Female Salary up-to 14k in hand fixed (no PF no ESIC) Qualification-Graduation/ HSC Experience-Fresher with good communication **Job description-** 1.Solving customer queries of bank. 2.No Sales target, pure customer...


  • Pune, Maharashtra, India Offical One Clickk Solution Full time

    Profile: Customer Care Executive **Salary**: 14,000- 19,000 take home Qualification: Graduate / Undergraduate both can apply Rotational shifts & week off Location - Pune Skills - Excellent Communication Skills Required **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...


  • Andheri, Mumbai, Maharashtra, India TK Prosperity Private Limited Full time

    1. **Excellent English Communication** 2. **Able to work in Office** 3. **Must have experience in telesales or customer care executive roles.** **Salary**: ₹15,820.24 - ₹18,537.61 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Life insurance - Paid sick time - Provident Fund Schedule: - Day shift - Rotational...

  • Customer Care Executive

    2 minutes ago


    Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **Job Title**: Customer Care Executive **Location**: Ghansoli, Navi Mumbai **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or any...