Front Office Receptionist

2 weeks ago

Pune, India Vitalife Health Services India Pvt. Ltd. Full time

**Profile**

A Front Office Executive has to perform these duties on a day to day basis:

- Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut.
- Attend the phone calls from patients, doctors and others.
- Fix appointments with patients and doctors
- Take appointment from Corporate & Insurance clients
- Guide patients inside the clinic. Assist them in going to the right room, give information of tests and allay any fears/doubts that patients might have about any procedures.
- Should be well versed in all major lab tests, what they are done for, and how they are done so that patient queries may be handled.
- Assist the clinic manager with the daily accounts and ensure that the cash collected tallies with the entries in the CMS
- Verify the X-Ray register and ensure that the un-used X Ray film tallys.
- Assist the nurse/doctor while performing ECG & TMT
- Enter demographic details of the Patient in the CMS. Should be fully comfortable in front office components of the CMS which include registration and billing.
- Bill the patients for services provided and collect cash from patients.
- Assist in the dispatch of insurance and corporate reports.
- Ensure that there are no patient dues while lab/diagnostic test reports are issued to the patient.
- Reminding patients on their appointment date the respective mornings.
- Deliver reports to patients.
- Explaining various health checks to the patients
- 100% knowledge about Palash within 30 days of joining
- Must have thorough knowledge about Sonography, Lab tests and X-Ray charges.
- Need to know Doctor’s speciality and specialist doctor details.
- Need to know the doctor’s days, timings and charges.
- Need to Report to the Clinic Managers.
- Need to understand the hierarchy of the organization.
- Must compulsory wear Uniform.

**Job Type**: Part-time
Part-time hours: 6 per week

**Salary**: ₹6,000.00 - ₹10,000.00 per month

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- 1-2 (preferred)

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