
Operations Executive
4 weeks ago
**:
- Those with work experience in Freight Forwarding industry must only apply.**:
- A-Z knowledge in Air/Sea Import and Export from job execution, costing, billing to close file.**
**- Thorough knowledge of customs regulations**
**- Strong network of partners & agents**
Main responsibilities:
- Responsible for liaising directly with customers & vendors
- Taking ownership of complaint and queries and proactively following through to resolution
- Maintaining job related MIS
- Ensuring that all customers
- queries are well-investigated and resolved and escalating queries if appropriate to supervisor
- Validating EXIM on regular basis & ensuring the freight rates, vessel schedules, required transportation services etc are given accordingly
- Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost
- Maintain and file all records in accordance with company procedure
- Constantly review working processes with carriers and transport companies to ensure best practices, but also that fees charged are in line with competitors
- Assist the sales team with quotations and client/product knowledge
Requirements:
- Bachelor's degree is a mandatory. Master's degree would be an advantage.
- Minimum of 2-4 years’ experience in freight forwarding industry
- Air/Ocean Freight Import or Export experience in freight forwarding with leadership experience will be an advantage
- Ability to work in a fast-paced and deadline-driven office environment
- Knowledge of all Import/Export regulations and documents including customs clearance procedures
- Excellent verbal & written communication skills
- Exceptional customer service and follow up skills
- Good network with Air, Vessel and Transport operators is a must
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 3 years (required)
Ability to Commute:
- Coimbatore, Tamil Nadu (required)
Ability to Relocate:
- Coimbatore, Tamil Nadu: Relocate before starting work (required)
**Speak with the employer**
+91 9092391119
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