Customer Relationship Officer
1 week ago
**IDEAS ENGINEERING WORKS (WTP), A leading water and solar project manufacturing company at Sonarpur, Kolkata
- 700150**
**About Company**: We are proud to introduce ourselves as a leading manufacturing and consulting organization of Mineral Water Treatment Plant Manufacturer, Packaged Drinking Water Plant, RO Plant Manufacturer, ETP & STP Plant Manufacturer, Waste Water Treatment Plant, Iron & Arsenic Removal Plant Manufacturer.
**Company Type** : MANUFACTURER OF ALL TYPES OF WATER AND SOLAR RELATED PLANT S & MACHINERY AND PROJECTS.
NAME OF POSTS **:Customer Relationship Officer**
**Job Profile**:
**Make outbound and inbounds calls**: Contact potential customers to promote products or services.
**Answer customer inquiries**: Handle incoming calls and address customer inquiries or complaints.
**Provide product information**: Explain product features, benefits, and pricing to interested customers.
**Maintain records**: Keep accurate records of customer interactions in the database.
**Follow up with customers**: Follow up with customers to provide new products or services.
**Document feedback**: Document customer feedback for follow-up actions.
**Attend team meetings**: Attend regular team meetings to clarify progress and performance-related expectations.
**Responsibility**: Calling, Promotion, Client communication, Lead generation.
**Skills**: Good communication skill, Client handling, Smart and confident.
Experience **:minimum working experience 6 months to 1 year.**
E.Q **:Graduation** (Any field). **HIGHLY EDUCATED CANDIDATES PLEASE DO NOT APPLY.**
**Gender**: Female (preferred), Male is also eligible.
Salary **:10k to 15k in hand (as per experience) +Lucrative Performance bonus+ incentive.**_**FACILITIES**:_ **SALARY + P.F+ ESI+ INSURANCE+ YEARLY PERFORMANCE BONUS+ INCREMENT (2 TO 15% EVERY YEAR ACCORDING TO PERFORMANCE).**
- INTERVIEW VENUE: IDEAS ENGINEERING WORKS, 68, H.C SARANI SONARPUR KOLKATA 700150. NEAR NANDA DEVI BAJAJ BIKE SHOWROOM (1 MINT WALKING DISTANCE FROM SONARPUR RAILWAY STATION )._
**Language : Bengali and Hindi is must, English(optional).**
**Job Types**: Full-time, Permanent
**Benefits**:
- Food provided
- Health insurance
CONTACT DETAILS : 7003342496 (HR), Contact time: 11 am to 6pm
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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