Customer Care Executive

2 weeks ago


Varanasi Uttar Pradesh, India Shree Hr services Full time

Location: Varanasi

**Responsibilities**:
Manage customer complaints, troubleshoot issues, and ensure timely resolution.

Provide information about our studio's services, packages, and offerings to potential customers.

Maintain accurate records of customer interactions and transactions

Assist in organizing and coordinating studio events, workshops, and screenings.

Keep abreast of industry trends, studio projects, and upcoming releases to effectively address customer queries and packages.

Uphold a professional and friendly demeanor in all customer interactions

Work towards achieving customer satisfaction targets and performance goals set by the management.

Bachelor's degree or equivalent in English medium studies.

Proven experience in customer service or a related field preferred.

Excellent verbal and written communication skills in English.

Strong interpersonal skills with the ability to build rapport with customers.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9140682977


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