Tele Counsellor

6 days ago


Malad East Mumbai Maharashtra, India D B Singh Enterprises Full time

**Responsibility**:

- Must handle fresh enquiries (phone calls) and follow up the prospective students.
- Handling the end to end admission process for the students.
- Undertake counselling sessions with students on-call.
- Submit daily activity report to immediate superior.
- Conducting research and be updated on topics pertinent to the sector and enhance the team's knowledge base.
- Conduct outbound calls to prospective students, parents, and educational institutions to provide information about our client's educational programs, courses, and services.
- Listen to inquiries and concerns attentively, and provide accurate and detailed information about the educational offerings, admission procedures, fees, and other relevant details.
- Assess the needs and interests of prospective students and parents to recommend suitable educational programs or courses that align with their aspirations and goals.
- Assist in scheduling appointments for in-person consultations or admissions interviews with educational institutions as required.
- Maintain accurate and up-to-date records of all interactions with clients and prospects in the CRM system.
- Collaborate closely with the sales and marketing teams to implement effective strategies for lead generation and conversion.
- Stay updated on industry trends, educational programs, and competitor offerings to provide informed guidance to clients and prospects.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person


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