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Tele Counsellor

3 months ago

Navi Mumbai Maharashtra, India Hunarho Learning Solutions Private Limited Full time

**Tele Counsellor**

We're looking for Admission’s Counsellors who are extremely customer centric and are excited by the challenges of a new emerging business environment.

As an Admissions Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

**Roles & Responsibilities**:
Responsible to manage & convert leads for versatile company programs which are in collaboration with renowned Universities/Institutes, Short term courses, Job linked courses & PGDM programs.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded.
- Answering phones and explaining the product and services offered by the organisation.
- Responding to inquiries concerning things or the organization.

**Skills Required**:

- Excellent written and spoken communication skills (English proficiency).
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

**Location - Navi Mumbai**

**Qualification**:

- Any Graduate

**Experience**: Counselling experience will be preferred

**Language**:
English, Hindi (preferred)

Contact on
8879338899

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Fixed shift

Work Location: In person

Expected Start Date: 20/03/2024