Customer Service Associate
2 weeks ago
**Greetings from Tech Mahindra**
**Tech Mahindra is hiring for Customer Service Associate at Mumbai Chandivali Location.**
**Designation - Customer Support Associate**
**Roles & Responsibility**
- Handling customer queries via call,
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
**Key skills required**:
- Good English communications skills
- Ability to listen and active problem solving skills.
- Good interpersonal skills
- Ability to handle pressure.
- **Education & Experience**: Any Graduation Fresher & Undergraduate with 6 months of experience with Certificate.
- **Languages**: English, Hindi, Marathi, Malayalam, Bengali
**Working location**:4th floor Oberoi Garden Estate, Off Saki Vihar Road, Chandivali, Andheri (Andheri East, Mumbai, Maharashtra 400072)**
**Shift Timing: Female
- Any 9 Hours between 7 am to 9 pm**
**Male : 24*7 any 9 hours**
**1 Rotational week off.**
**Age: 18-35 years**
**HR Contact Person**:
**Nilesh
9074857487 (Call/WhatsApp)**
**Time 10 am to 4 pm**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹23,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
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