IT Admin

Responsibilities:

- Install and set up Linux, windows systems and servers for organization-wide setup.
- Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
- Evaluation of technology alternatives and vendor products.
- Incidence management and root cause analysis
- Perform routine system maintenance and resolve the issues
- Review error logs and reported errors and seek out solutions
- Monitor system performance to prevent slowdowns and crashes.
- Examine daily traffic logs and reports or receive direct reports from end users
- Develop and deploy solutions so that the system remains usable for all personnel.
- Assess and Implement security programs, Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware.
- Perform server administration tasks, including user/ group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Managing periodic reporting on the progress to the management and the customer
- Perform routine/scheduled audits of the systems, servers including backups, security and performance
- Perform regular backup operations (Daily, Weekly) and implement appropriate processes for data protection, disaster recovery, and failover procedures

Qualification:

- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 2-5 years of database, network administration, system administration experience
- System administration and IT certifications in Linux or windows or other network related fields are a plus
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

Tools:

- Git/ Gitlab: Version control system and source code management setup
- ELK/ Prometheus/ Zabbix/ Nagios/ Splunk: Continuous monitoring
- Nginx/ Apache/ Tomcat/ IIS/ HAProxy: Web and Proxy server
- Postgres, MongoDB, MySQL, Cassandra: SQL & NOSQL database
- AWS/ Azure/ GCP: Public Cloud Platform
- Python/ Bash Shell/ Powershell/ Ruby: Scripting Language