Operations Associate, National Volunteer Recruitment

2 weeks ago

Delhi Delhi, India United Nations Development Programme (UNDP) Full time

**Job Identification**
- 15639

**Locations**
- New Delhi, India**Posting Date**
- 01/24/2024, 12:55 AM
- 02/07/2024, 10:59 PM

**Job Schedule**
- Full time

**Agency**
- UN Volunteers

**Grade**
- G6

**Vacancy Type**
- Fixed Term

**Practice Area**
- Management

**Bureau**
- UNV

**Contract Duration**
- 2 Year with Possibility for extension

**Education & Work Experience**
- Bachelor's Degree - 3 year(s) experience OR High School certificate
- 6 year(s) experience

**Required Languages**
- English

**Mobility required/no mobility**
- no mobility required

**Background**

**Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and **inspiring stories.**

The Volunteer Solutions Section (VSS) develops policies and solutions to support mobilization of UN Volunteers across the UN system. VSS is responsible for providing robust and innovative volunteer service offer to the UN system, including consolidated volunteer modalities, policies, talent acquisition (sourcing to recruitment) and volunteer engagement and management expertise.

VSS works in close collaboration with all UNV units (headquarters, Regional Offices and Field Units) to provide relevant products and tools to support onsite and online volunteer mobilization.

**Duties and Responsibilities**
- Provide identification and recruitment services in adherence to established UN Volunteers Conditions of Service, regulations and policies;
- Verify quality and consistency of Description of Assignments (DOAs), and provide guidance on designing DOAs to UN host entities, UNV Regional Offices and Field Units;
- Advertise relevant assignments in line with established processes;
- Alert supervisor about deficiencies or risks, liaise with Regional Offices and Field Units on exceptional situations and provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework;
- Keep relevant parties updated on status of identification and negotiate adjustments when required;
- Record actions and data in the volunteer management systems;
- Facilitate timely resolution of queries related to volunteer recruitment.

**2. Outreach and support to talent acquisition**
- Liaise with other team members in the VSC, the Regional Office and Field Units to keep abreast of evolving demand for national UN Volunteer profiles in their portfolio;
- Identify gaps or shortfalls (languages, specific competencies, etc.) in UNV’s existing talent pool and support talent acquisition efforts to satisfy specific partner demand;
- Support regional and national outreach campaigns and networks of talent sources in coordination with the Talent Acquisition team and the Communication Associate in the Regional Office;
- related experience to enable and help design a rapid surge response;

**3. Facilitation of knowledge building and sharing**
- Provide input to the design of training materials and corporate activities towards building the recruitment capacity of UNV personnel;
- Synthetize lessons learned in national UN Volunteer identification with the aim to improve VSC timeliness and quality delivery;
- Make contributions to knowledge networks and communities of practice;
- Provide input on identification policies, systems and processes for the purpose of continuous improvement;
- Serve on a rotational basis as a focal point for VSC on various topics;
- Perform other duties as may be required.

**Competencies**

**Core Competencies**

Achieve Results:

- Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination
- Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner
- Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion
- Appreciate/respect differences, aware of unconscious bias, confront discrimination

**Cross-Functional & Technical Competencies**

Knowledge Generation:

- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Digital Awareness and Literacy
- Ability and inclinati

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