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Process Executive Trainee

1 month ago

Warangal, India Patra Corp Full time

The primary task of a BPO executive is to handle queries from customers or clients and provide them with a solution.
- Must show the willingness to learn new things every time and then.
- Have to reach supervisor or team leader for any concern
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Effective in providing customer service & resolution to their complicated queries and issues.
- Efficient in goal setting and should be able to avoid any escalations by maintaining the relevancy and quality in work.
- Need to be flexible enough to adapt to any environment or changes happening in the sector.
- Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
- A person should also have a clear view of what the current market trend is.
- Should be proactive and enthusiastic in performing new tasks or handling new challenges

We have 100 openings for Non voice process in Patra India BPO Services Pvt Ltd.

**Please ensure that you are meeting the below requirements**:
**Qualification**: 3 years Diploma/Graduation/ PG (any pass out)

**Working Hours**: Need to be flexible with shifts, **including night shift**

(5 Day working per week)

**Need to be flexible for both WFH & WFO**

**Skills**: Good Communication, Basic Computer skills, Typing speed, Keyboard shortcuts

**Kindly confirm whether you are meeting the below necessary system capacity from your side.**

Personal Computer Laptop / Desktop (with camera)

Windows 10 YES / NO

4GB RAM or Above YES / NO

Intel i3 Processor 8th Gen / 9th Gen

Smart Phone YES / NO

500 GB Capacity hard disk YES / NO

Upload & download speed 50Mbps YES / NO

LAN Connection Speed 50Mbps YES / NO

**Interview Process**
- Typing Test
- Technical Assessment
- HR round
- Document Verification

**Note**:
**1. Salary will be 1,76,700 CTC per Annum (11,894 Take home) for freshers, night shift allowances are additional.**

**Salary**: ₹12,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Application Question(s):

- Do you have personal Desktop / Laptop?
- Are you willing to work in night shifts?
- Qualification?

**Education**:

- Diploma (preferred)

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