Production Support

7 months ago


Mumbai Maharashtra, India People Connect Solutions Full time

**Location**:Airoli**:

- **New Mumbai

**Position**: Production Support - SRE

**Ideal Exp**: 2 - 5 Yrs

**Primary Responsibilities**:

- Proven ability to debug, optimize Live/Production system incidents, and automate mundane tasks
- Expertise in analyzing, and troubleshooting large-scale OLTP/distributed systems
- Systematic an individual ‘can do attitude’, having knowledge of fixing issues, problem-solving, RCA, brings innovative ideas for infrastructure/service components
- Understanding of Unix/Linux operating systems
- Brings hands on experience in Mulesoft, ActiveMQ, Dynatrace, AWS, Kubernetes, SQL Developer, postman, soap, Kafka, cloud technologies, EFK stack, Prometheus, SQL, XML, JSON & CSV, Grafana CI/CD with Jenkins
- Ensuring 99.99999% for all ticket resolutions, SLA & OLA
- SRE Support & its production support.

**Secondary Responsibilities**:

- Mentoring team members, self-initiator
- effective communication skills and a sense of drive
- Preparing SOPs & brings up self-healing concepts
- Knowledge of modern API technologies
- Involvement of preparing and maintaining documentations, SOPs APIs
- Strong written and spoken communication
- Ability to work alone with mínimal supervision.
- Reviewing historical incidents & comes up with a top-notch plan over “repetitive incidents”.

Pay: ₹500,000.00 - ₹800,000.00 per year

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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