Customer Service
2 months ago
We are looking for bright and young person to handle customer service and internet marketing. The job will involve servicing a constantly growing volume of online orders, making sure that the customers are happy and taking steps to grow our sales.
We sell a variety of products on e-commerce marketplaces like ebay and our own website. You will need to use our set of special software tools to service these orders on a regular basis and monitor customer feedback. Here is what your day might look like.
- Collating orders through all sales platforms using our software tools.
- Overseeing product packaging and tracking shipment.
- Ensuring that our customers receive their delivery and solving any problems they might face.
- Consistently growing customer feedback scores.
- Managing product listings on various websites
- Managing inventory of products and making sure we stay lean.
- Coordinating ordering, delivery and tracking of fresh inventory
- Documentation of all aspects of our business.
**Who should apply?**:
- You should either be already living in Goa(around Panjim) or willing to relocate.
- Good command on the English language, both spoken and written.
- Excellent knowledge of software tools like Excel, Word, Powerpoint
- Knowledge of basic HTML will be a huge plus
- We need somebody intelligent & a quick learner
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