Front Office Receptionist

3 weeks ago


Cannanore, India ERAM MOTORS PVT. LTD. Full time

Acknowledge the customer and handle guests well.
- Customer Concern Resolution.
- Administer CSI in-dealership Survey (post card).
- Customer Satisfaction level analysis.
- Drive for Corrective and Preventive Actions.
- Monitor Customer satisfaction Trend and Top Box ratings
- Increased Customer Retention.
- Improve customer loyalty and referrals.
- Maintain high standards of house keeping.
- Assist in CRM activities.
- Maintain good relations with existing customers.
- Conduct customer events / clinics.
- Increase CSI/SSI

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kannur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7012991570



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