Housekeeping Supervisor
2 days ago
To achieve the maximum possible efficiency in ensuring the care and comfort of the guests.
Establish a welcoming atmosphere and ensure courteous, reliable service from all the staff of the department.
Ensure a high standard of cleanliness and general upkeep in all areas for which the department is responsible.
Provide linen in rooms, food service areas etc and maintain an inventory for the same.
To provide uniforms for all the staff and maintain adequate inventory for the same.
Cater to the laundry requirement, staff uniforms and guest clothing.
Deal with the lost and found articles.
This ensures the smooth running of the department.
To assist in the maintenance of the building while contributing to a safe and healthy environment.
To provide and maintain the floral decorations and landscaped areas of the hotel.
To coordinate the renovation of the property as and when required as directed by the management.
To coordinate with the purchase department of the guest supplies, cleaning agents, equipments, linen, carpets and other items used in the hotel.
To ensure training control and supervision of all staff attached to the department.
To establish a good working relationship with other departments.
To ensure that safety and security regulations are made known to all the staff of the department.
To keep the Management informed of all matters requiring special attention.
To review and act on guest feedback relevant to your areas of responsibility.
This to include guest complaints and compliments.
To ensure routine maintenance is carried out in your areas of responsibility, reporting any damage and wear and tear, ensuring bedroom faults are rectified promptly.
To organize and set up on-going deep clean schedules.
To be fully aware of budgeted and actual departmental financial targets.
This to include revenue, stock levels, average spends,payroll and departmental profits.
To control all linen stocks and levels, ensuring linen costs are controlled in accordance with hotel procedures.
To assist with the control of purchasing in department
To ensure efficient stores procedures, ensuring cleaning materials and guest supplies are adequate and stock levels in accordance with hotel business.
To lead and create a team environment which promotes good employee morale and ensures a high level of commitment and pride in the hotel.
To ensure effective communication with your team by holding regular briefing sessions and attending all management meetings. To carry out quality planned training and development in a systematic and professional way in order to meet the needs of the business and assist in individual team members personal development.
To carry out performance reviews for team members every six months, following company guidelines.
To co-ordinate the recruitment in line with the Company Recruitment Policy.
To continuously coach and counsel colleagues.
To ensure the department operates effectively on a day to day basis, ensuring company standards are met and delivered consistently with attention to detail.
This to include ensuring shift controls and procedures are adhered to.
To be fully aware of and adhere to security procedures laid down.
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Requirements*
Minimum 5-6 years of hotel job experience A warm, people-oriented demeanour A team-first attitude A gift for paying attention even to the minor details
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Benefits*
Young and Vibrant Culture Captivating and rewarding experience working alongside passionate professionals Opportunity to develop your talent and grow beyond your experiences
Good work experience in Housekeeping
**Salary**: ₹16,000.00 per month
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