Executive - Customer Service (Eh)
2 months ago
re
- requisites:
- 1. BE/ Diploma in Electrical / Electronics or similar qualification
- 2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +3 years (for BE) / +5 years (for Diploma) exeperience in drives. 3. Application knowledge in the industry area of Sugar/Cranes/Petrochemical / Metal / Cement/ Paper etc.
- 4.Good communication skills & service attitude is important.
- 5. Travelling on short notice and to serve customers
- 6. Know how on Siemens Drives & PLC will be considered as additional benefit
Roles & Responsibilities:
- 1. To provide service support to customers at a short notice and ensure customer delight
- 2. Drive service business portfolio ( service contract, retrofits, spare parts, repairs )
- 3. To provide lead generation to sales team for business growth
- 4. To monitor & take actions on open calls, escalated cases ,service business targets
- 5. Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete industries which is in line with our portfolio growth commitment
- 6. To drive digitalization portfolio
**Organization**: Digital Industries
**Company**: Siemens Limited
**Experience Level**: Early Professional
**Full / Part time**: Full-time
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