People Services Advisor
6 months ago
Job Requisition ID #
- 24WD74977
Position Overview
**Responsibilities**:
- Work with the People Services Manager on operational and tactical plan/roadmap for India HR Operations- Be the point of contact for enquiries/service request routing from Tier 1 & be a member of the local services team- Provide coaching and cross-training to Tier 1 on case management and for support on ad hoc HR Program rolled out.- Work closely with the People Services Manager and People Consultants to ensure a smooth transition on local issues and ensure clarity on when the team should hand over or escalate enquiries- Responsible for the hire to retire process, delivering & ensuring a seamless onboarding and offboarding experience- Support in ensuring payroll inputs accuracy, reliability, confidentiality, timeliness and completeness. Key stakeholder to the Payroll team- Manage the benefit administration, including but not limited to benefits escalation management, benefits contracts renewals/ review, documentation, invoicing & payments- Work with third-party vendors to monitor SLA achievements and employee experience for all local administration of benefits and providing feedback & suggestions to COE for improvement as needed- Drive local employee communication in partnership with People Consulting & COE- Ensure HR reporting is compliant with country required statutory and regulatory reporting and is done on a timely basis- Accountable for the country audit exercise and partner with auditors on the requirements, implement the suggestions for mitigating potential gaps & risks for future audits- Well-versed with statutory leave requirements in India and provide advisory on leave administration- Keep abreast of regulatory changes and recommend changes to procedures and policies. Key stakeholder to the People Consultant team and COE- Be the point of expert guidance/escalation or contact for all local government agencies/labor authorities for any HR related matters- Partner and support in regional and global People programs/projects through the provision of country requirements and involvement in User Acceptance Testing- Lead local or regional program setup as required independently or jointly with People Consulting & COE, engaging relevant stakeholders in the process- Accountability of up-to-date SOPs, local HR policies, guidelines, and internal documentation, ensuring quality assurance
Minimum Qualifications- Experience working in a multi-national environment, and fast-moving services businesses with a Shared Service model or a mix of decentralized and centralized HR Operating models is advantageous- Minimum of 7 years of experience in HR Operations- Familiarity of Human Resources functions and processes across at least one of the functions which may include Operations, Benefits, Compliance or Payroll- Forward thinking, proactive, self-driven, innovative, and resourceful team player who is also able to work independently- High levels of discretion, confidentiality, and ability to exercise sound judgement (demonstrate critical thinking) and decision making- Strong capability to build trusted relationships and manage stakeholders across a matrixed environment- Ability to interpret complex situations/documents, follow through and attention to detail- Passionate about identifying opportunities for continuous improvement, providing recommendations on suggested approaches- Excellent technical skills (Excel, Word,), as well as experience of HR systems such as Workday is required. Knowledge of supporting tools such as ServiceNow and Darwin would be an advantage
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About Autodesk
Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
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