Service Advisor

2 months ago


Pune Maharashtra, India Nand Imperial Full time

**Job Summary**:
The Service Advisor is a key customer-facing role within our two-wheeler service center. You will be responsible for delivering exceptional customer service, managing service appointments, and ensuring that all service and repair work is completed to the highest standards. Your primary goal is to enhance the customer experience by providing accurate advice, effective communication, and timely follow-up.

**Key Responsibilities**:

- **Customer Interaction**: Greet customers warmly, assess their service needs, and provide accurate information about service options and pricing. Address any customer concerns or queries effectively.
- **Service Coordination**: Schedule and manage service appointments, ensuring optimal utilization of workshop resources and timely completion of work.
- **Work Order Management**: Prepare and review work orders, ensuring all necessary information is included. Communicate with technicians about the required work and follow up on the status of each job.
- **Quality Control**: Oversee the quality of service and repair work performed by the technicians, ensuring that all work meets company standards and customer expectations.
- **Parts and Inventory Management**: Coordinate with parts department to ensure availability of necessary parts and accessories. Manage inventory levels to avoid delays in service.
- **Customer Follow-Up**: Conduct follow-up calls to ensure customer satisfaction with the service provided and address any issues that may arise post-service.
- **Sales and Upselling**: Identify and recommend additional services or repairs that may be beneficial to the customer. Promote special offers, service packages, and warranties.
- **Record Keeping**: Maintain accurate records of all service transactions, including customer details, service history, and financial transactions.
- **Reporting**: Provide regular reports on service performance, customer feedback, and any issues encountered. Suggest improvements based on customer input and operational observations.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- Service advisor: 1 year (required)

Work Location: In person


  • Property Advisor

    3 months ago


    Sadashiv Peth, Pune, Maharashtra, India Our Property Advisor Full time

    **Job Title: Property Advisor** **Company**: Our Property Advisor **Location**: Pune **About Us**: Our Property Advisor is a leading real estate firm in Pune, dedicated to providing expert property solutions and exceptional customer service. We pride ourselves on our in-depth market knowledge and personalized approach to real estate. **Position...

  • Property Sales Advisor

    2 months ago


    Bavdhan, Pune, Maharashtra, India Our Property Advisor Full time

    **Job Title: Property** **Sales Advisor** **Company**: Our Property Advisor **Location**: Pune **About Us**: Our Property Advisor is a leading real estate firm in Pune, dedicated to providing expert property solutions and exceptional customer service. We pride ourselves on our in-depth market knowledge and personalized approach to real estate. **Position...

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India S. R. Prime Solutions Full time

    **About Us**: We are a leading HR recruiting agency committed to finding exceptional talent for esteemed organizations in the automotive industry. Presently, we are representing a reputable organization dealing with various ranges of four-wheelers in Chakan, Pune. We are seeking skilled Service Advisors / Body Shop Advisors to join their team. **Key...

  • Service Advisor

    5 months ago


    Mumbai, Maharashtra, India Shivam Autozone (India) Pvt. Ltd. Full time

    Designation - Service Advisor Urgently required. (NP of maximum 15 days) **Location is Mumbai.** Minimum Experience: - 2 - 5 years. Package Offered: - Rs.15k/- to Rs.22k/- per month. Service Advisor Job Description: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service...

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India B.U.Bhandari Motors Pvt. Ltd Full time

    Designation : Service Advisor Education : DME/ DAE/ BE Job Location : Baner Job Role: 1. Customer handling & Business development 2. CSI 3. VAS 4. Estimate preparation & approval on time 5. Timely car services & feedback updation **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone...

  • Beauty Advisor

    5 months ago


    N I B M, Pune, Maharashtra, India Acme Service Full time

    Job Description - As a Beauty Advisor, you will be responsible for providing exceptional customer service and expert product knowledge in the realm of beauty and cosmetics. Your primary goal is to assist customers in finding the products that best suit their needs and preferences, while also driving sales and maintaining a clean and organized work...

  • Service Advisor

    6 months ago


    Pune, Maharashtra, India BRAHMA MOTORS( ROYAL ENFIELD) Full time

    Role - Service Advisor Responsibility - 1. Attend the customers and check their problems 2. Discuss with customer and understand there another problems accordingly inform to technician. 3. Coordinate with Floor Supervisor and Manager. 4. Input all the details regarding twirler input in software. 5. At list 12th pass required for this position **Job...

  • Service Advisor

    3 months ago


    Wagholi, Pune, Maharashtra, India Mittal Hyundai Full time

    We Are Hiring Service Advisor Min 1 to 10 years Experiance Requried. **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Service Advisor

    2 months ago


    Wagholi, Pune, Maharashtra, India Mittal Hyundai Full time

    We Are Hiring Service Advisor Min 1 to 10 years Experiance Requried. Pay: ₹11,675.06 - ₹26,668.50 per month **Experience**: - total work: 4 years (required) Work Location: In person

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India Getnaukri Full time

    **Service Advisor** **Number of vacancies: 05** 1. Greet customer. 2. Prepare RO and mention all require repair in customer voice. If required arrange for road test. 3. Explain customer for what we are going to perform repair on his car. 4. Exact estimation of price and time for the same. 5. In case of waiting customer make him/ her, comfortable in...

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India B.U. Bhandari Motors Pvt. Ltd Full time

    Designation : Service Advisor Skills Required : Excellent communication, Convincing, product sales, computer knowledge, technically expert Job Role: 1. Customer handling, timely car status updation to customer, Estimate preparation 2. Business development 3. 100% CSI fulfilment 4. Convincing customer for VAS 5. zero escalations / no repeat concerns 6....

  • Service Advisor

    5 months ago


    Pune, Maharashtra, India B.U.Bhandari Motors Pvt. Ltd Full time

    **Job description** Designation : Service Advisor Experience : 3- 5 Years Skills Required : Excellent communication, Convincing, product sales, computer knowledge, technically expert Job Role: 1. Customer handling, timely car status updation to customer, Estimate preparation 2. Business development 3. 100% CSI fulfilment 4. Convincing customer for...

  • Service Advisor

    5 hours ago


    Hinjewadi, Pune, Maharashtra, India B u Bhandari Auto Pvt Ltd Full time

    Looking for Service Advisor with one plus year experience in Automobile Dealership or CAR repairing field Location Wakad / Hadapsar Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person

  • Service Advisor

    1 month ago


    Pune, Maharashtra, India Maruti Suzuki Arena Full time

    Service AdvisorAt Maruti Suzuki Arena, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Scheduling service work to vehicles and communicating with customers about any additional repairs required.Handling...

  • Service Advisor

    2 months ago


    Nagpur, Maharashtra, India Girnar Motors Full time

    Profile : Service Advisor. Education : Diploma in Mechanic. Experience : 0-2 yrs Experience in Automobile Industry. JD: - Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth...

  • Service Advisor

    2 months ago


    Andheri East, Mumbai, Maharashtra, India Shivam Autozone (India) Pvt. Ltd. Full time

    Designation - Service Advisor Urgently required. (NP of maximum 15 days) **Location is Mumbai.** Minimum Experience: - 2 - 5 years. Package Offered: - Rs.15k/- to Rs.22k/- per month. Service Advisor Job Description: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service...

  • Service Advisor

    5 months ago


    Chakan, Pune, Maharashtra, India Srinath Automotive Services Full time

    Require a Service Advisor for TATA motors Car service center with experience of at least 1 to 3 years **Salary**: ₹11,776.99 - ₹29,539.86 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift Supplemental pay types: - Overtime pay **Experience**: - total work: 1 year (preferred) Ability to Commute: -...

  • Service Advisor

    5 months ago


    Vashi, Navi Mumbai, Maharashtra, India ALL ABOUT MOTORS Full time

    Service Advisor/Floor Manager **Job Description**: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed also managing the technicians on the floor. They may...

  • Service Advisor

    2 months ago


    Vashi, Navi Mumbai, Maharashtra, India ALL ABOUT MOTORS Full time

    Service Advisor/Floor Manager **Job Description**: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed also managing the technicians on the floor. They may...