Customer Service Bank Process

Job Responsibilities Answers inquiries by clarifying desired information Determines requirements by working with customers Resolve problems by clarifying desired information Cross sell and upsell Minimum Education: Under Graduates/Graduates **Experience**: - Fresher (Graduates) /UG with Minimum 1 Year experience (Customer service in Tele Banking /...

**Job Title: US Banking Voice Process - Fraud & Dispute** - **Location**: Noida, India - **Department**: Fraud and Dispute - **Experience**: Fresher / Experienced - **Qualification**: Graduate / Undergraduate - **Salary**: ₹40,000 to ₹50,000 CTC **Key Responsibilities**: - Resolve fraud-related issues and disputes over calls. - Investigate chargeback...

Job SummaryWe are seeking a Deputy Banking Services Director to join our team at ICICI Bank Ltd. As a key member of our operations management team, you will be responsible for overseeing critical operational functions and driving business growth.Responsibilities:Oversight of operational functions, including credit card processing and customer engagement...

Job SummaryWe are seeking a Deputy Banking Services Director to join our team at ICICI Bank Ltd. As a key member of our operations management team, you will be responsible for overseeing critical operational functions and driving business growth.Responsibilities:Oversight of operational functions, including credit card processing and customer engagement...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

With over 8 years of rich experience in the financial services sector, I have honed my skills in operations management, particularly focusing on credit card services to facilitate smooth service delivery and overall operational excellence.Key Responsibilities:• Serving as a Deputy Manager at ICICI Bank Ltd, I oversee pivotal operational functions ensuring...

**Private Banking Advisor**: **Job ID**:R0335611**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-24**Location**:Noida**Position Overview**: **Job Title - Private Banking Advisor** **Location - Noida** **Role Description** **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Salary**: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute...

We are seeking a detail-oriented and proactive Bilingual Spanish Process Specialist to join our team. In this role, you will be responsible for managing and optimizing processes while providing exceptional support to Spanish-speaking clients and stakeholders. Your ability to communicate effectively in both Spanish and English will be crucial in ensuring...

Respond promptly to customer inquiries, providing accurate and relevant information. Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions. - Fraud investigation: Reviewing chargeback cases, identifying suspicious activities, and gathering evidence - Account verification: Verifying account information by...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

**Key Responsibilities**: - Effectively manage and prioritize multiple customer inquiries, ensuring all messages are addressed in a timely manner while maintaining high-quality service. - Troubleshoot and resolve customer issues, offering solutions for complaints regarding product quality, shipping delays, returns, refunds, and exchanges. - Guide customers...

Hiring Customer Service Executive ( US Banking Back Office Process) Location: Sector-60, Noida, Uttar Pradesh Experience: 6 months and above experience in international banking (fraud, chargeback, dispute, kyc, Anti-Money Laundering ) Age limit - 35 years **Salary**: 33400K in hand ( 40K Gross) **Job Description**: Excellent communication skills in...

**Job Description: US-Based Inbound Banking Voice Process (Vegas Process)** **Location**: Sector 60, Noida **Shift**: Night Shift (Rotational) **Working Days**: 5 days per week **Joining Date**: Immediate joiners needed; next batch starts on 9th December **Cab Facility**: Not provided **Key Responsibilities**: - Handle inbound banking queries for US...

**About Retail Lending**: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home loans, car loans and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank **About the...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Cross sell and upsell Pay: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida,...