Customer Service Bank Process

Job Responsibilities Answers inquiries by clarifying desired information Determines requirements by working with customers Resolve problems by clarifying desired information Cross sell and upsell Minimum Education: Under Graduates/Graduates **Experience**: - Fresher (Graduates) /UG with Minimum 1 Year experience (Customer service in Tele Banking /...

**Customer Support Role in Banking Process**We are seeking a skilled Customer Service Representative to join our Banking Process team at Corphr. The ideal candidate will have 1-5 years of experience in Nodal Escalations, Chat Support, or Email Support within the Banking or Fintech Industry.Key Responsibilities:Handle escalations efficiently through email...

Job SummaryThe role of the **Customer Service Associate** within the **DBS Consumer Banking Group** is to provide exceptional customer service and ensure the efficient operation of the branch.Key ResponsibilitiesEnsure effective customer service and achieve own targets through effective upselling and cross-selling to customersContribute to the efficient...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

Job PurposeAs a Customer Service Officer at DBS Bank, you will be responsible for executing all aspects related to branch operations in a timely and effective manner. This includes ensuring effective customer service, achieving own targets, and supporting the achievement of the branch target through effective upselling and cross-selling to customers.Key...

Job Purpose:As a Customer Service Officer with DBS Bank, you will be responsible for executing all aspects related to branch operations in a timely and effective manner. Your goal will be to provide exceptional customer service and achieve your targets while supporting the branch target.Process customer-related transactions and account maintenance accurately...

Job PurposeAs a Customer Service Officer at DBS Bank, you will be responsible for executing all aspects related to branch operations in a timely and effective manner. This includes ensuring effective customer service, achieving own targets, and supporting the achievement of the branch target through effective upselling and cross-selling to customers.Key...

About the RoleThe Customer Service Specialist - Voice role exists to effectively resolve customer queries or complaints at the first instance, with excellent customer satisfaction scores and minimum handling time, along with cross-selling and upselling various products.Key ResponsibilitiesEffectively resolving customer queries or complaints - at the first...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Salary**: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute...

With over 8 years of rich experience in the financial services sector, I have honed my skills in operations management, particularly focusing on credit card services to facilitate smooth service delivery and overall operational excellence.Key Responsibilities:• Serving as a Deputy Manager at ICICI Bank Ltd, I oversee pivotal operational functions ensuring...

**Private Banking Advisor**: **Job ID**:R0335611**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-24**Location**:Noida**Position Overview**: **Job Title - Private Banking Advisor** **Location - Noida** **Role Description** **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll...

Respond promptly to customer inquiries, providing accurate and relevant information. Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions. - Fraud investigation: Reviewing chargeback cases, identifying suspicious activities, and gathering evidence - Account verification: Verifying account information by...

About the RoleThe Customer Service Representative - Voice will be responsible for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products.Key ResponsibilitiesEffectively resolving customer queries or complaints...

About the RoleThe Customer Service Representative - Voice will effectively resolve customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross-selling and up-selling various products.Key ResponsibilitiesEffectively resolving customer queries or complaints - at the first...

We are seeking a detail-oriented and proactive Bilingual Spanish Process Specialist to join our team. In this role, you will be responsible for managing and optimizing processes while providing exceptional support to Spanish-speaking clients and stakeholders. Your ability to communicate effectively in both Spanish and English will be crucial in ensuring...

About the Role: We are seeking a Customer Service Representative to join our team at Axis Bank. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences.Key Responsibilities: Resolving customer queries and complaints in a timely and efficient mannerProviding...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,500.00 - ₹17,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

About the RoleThe Customer Service Team Lead role at Axis Bank is responsible for overseeing a team of service executives and ensuring total customer satisfaction on every interaction handled by the team.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer satisfaction on every...

The role of Senior Officer at DBS Bank involves ensuring the efficient operation of the branch through timely and effective processing of customer-related transactions and account maintenance. This includes ensuring compliance with all applicable regulations and bank policies, as well as processing cash transactions, transfers, and clearing of...