Customer Support Agent
5 months ago
Roles and Responsibilities
- Inbound Process
- need to assist people who have queries regarding stage OTT app
- Respond quickly to the calls
- Keep updated with the product Knowledge
**Input Metrics/Daily Target -**
- 9 hours Shift and 6 working days in a week
- Deliver 5 hours of actual time on call which includes 4 and half hours of connected talktime and half an hour of ringing time.
Requirements
- Any Graduate / PostGraduate
- Proven experience of atleast 6 months in inboundCalling
- Proficient in English,Hindi,Rajasthani/Marwadi.
- Pitching and dealing with clients/Persistent and results-oriented
- Multi-disciplinary, continuous learning mind-set
- Immediate Joiners
- Video / Camera on is compulsory for training as well as interview rounds
Salary
- INR 10,000 to 12,000- per month
Application Question(s):
- Are you fluent in Haryanvi?
- Are you fluent in Marwari?
- Are you an immediate Joiner?
- Are you comfortable in 12.000per Month?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
- Haryanvi (required)
- Marwari (required)
Work Location: Remote
**Speak with the employer**
+91 8860242771
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