Customer Service Representative

5 months ago

Gurugram Haryana, India corporatedge Full time

Customer Service

**Provide professional support to clients including e.g. secretarial services, photocopying, printing, laminating, binding and faxing services ** Act as point of contact for all internal client requests **Deliver the Customer Service standards to all CE clients ** Ensure all phones are answered according to the CE script and within three rings and take and forward messages for clients as they require **Professional greeting to clients and usage of client names at all timesto generate a professional and welcoming atmosphere ** Set up and support meeting room and video conferencing facilities,in line with client request **Assist in any other area of the centre and cover other receptions in the centre as and when required**

Centre Presentation (and General Housekeeping)
- Ensure the perfect setup of products (show office, meeting room,Cafe lounge) as per CE Standard (product delivery audit - Open and close the centre -e.g. reception/meeting room area - according to the CE procedure - Ensure the Café/Lounge is fully stocked, kept clean and tidy at alltimes. - Order and restock CE marketing collateral and ensure presentation packs are available during sales tours. - Ensure anyone covering your duties receives a proper handover. - Ensure reception is kept tidy at all times and that all lists and forms are kept in an order that can easily be followed by other team members who may be covering in your absence. - Dress code in line with CE standard - Maintain stock and upkeep all crockery/ cutlery/ consumables/ centre

**Salary**: ₹29,109.70 - ₹35,611.92 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)
- Hospitality: 1 year (required)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7524032423

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