Opening Kotak Mahindra Bank(Voice)

3 weeks ago

Mumbai, India Onesource Atreus Full time

Customer Service Voice Process + Upselling*
- Hiring for Assistant Manager *[Deputy Manager]*
- Need minimum 6 months to 2 years of BPO customer service experience.
- *Key requirement*
1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the
queries & requests to customer's satisfaction.
2) To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Shift Timings : *Rotational* Males - 24*7, Females - 7 am to 8 pm (Any 9 hours)
- *6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO*
- Salary : Up to 35,000 CTC
- Age - Up to 29 years
- No transportation facility.
- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur), Airoli to Seawoods.
*No western line*
- Rounds of Interview : HR, TL, Team Manager round.

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9137012988

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