Front Desk Executive

7 days ago


Idukki, India I Mates Consultants Full time

Scope of the Role

**Qualifications**:

- Diploma, Bachelor's degree
- Proven experience in a supervisory or management role within the hospitality industry.
- Excellent interpersonal and communication skills.
- Any experience in the Front Desk management is preffered.
- Customer Handling

Roles and Responsibilities
- Coordinate check-ins, ensuring guests are welcomed warmly and oriented to the property.
- Greeting and assisting visitors in a professional and courteous manner.
- Process all guest check-ins efficiently and verify guest details.
- Collect identity proofs and balance payment before check-in.
- Address guest inquiries, concerns, and requests promptly, enhancing their overall experience.
- Maintain proper records of confirmed bookings/walk-ins.
- Walk-in Guest Enhancement and Sales Associations.
- Maintain accuracy when handling financial transactions.
- Collaborate closely with our operations team to oversee cleaning, maintenance, and property readiness.

Key Skills

Communication

Administration1

Schedule

**Rotational Shift**

**Qualifications**:

- Graduate (preferred)
- Total work**:0.0** Years (preferred)

Hiring Insights
- Hiring in 1 to 3 days


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