Customer Service Quality Assurance
5 months ago
Job Description:
- Responsible for the quality of customer service for the Hindi-speaking region on chat App, promptly correcting any errors through quality assurance methods, and evaluating the performance of customer service;
- Skilled at identifying issues within the customer service team and providing timely feedback to team leader for optimization and improvement;
- Regularly provide quality inspection data analysis and develop customer service improvement plans based on the analysis results;
- Complete other tasks assigned by team leader.
**Requirements**:
- Native speaker of Hindi, proficient in English;
- Have a certain understanding of chat App and possess the ability to learn quickly;
- Have a certain knowledge of using office productivity software;
- Possess problem-solving skills, excellent communication abilities, proactive work attitude, and strong sense of responsibility.
Job Benefits:
- Flexible working hours: We provide flexible and adjustable working hours, allowing you to earn a substantial income while enjoying your life.
- Enhance Professional Skills: This job allows you to gain in-depth understanding of customer service processes and standards, thus enhancing your professional skills in the relevant field.
- Learning and growth opportunities: In our team, you will collaborate with professional customer service personnel and acquire various skills and knowledge.
- Competitive salary: We offer a competitive salary and reward system, along with excellent opportunities for career advancement. Outstanding performers have the chance to be promoted to full-time positions.
Company Introduction
SpreadFun was founded in 2016 and is the world's leading open social platform. Making friends, voice chat, games, and others. SpreadFun is up to building a leading pan-entertainment social ecosystem in emerging markets like South Asia, the Middle East.
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: ₹58.00 - ₹60.00 per hour
**Benefits**:
- Work from home
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Commission pay
**Language**:
- Hindi (required)
- English (required)
Work Location: Remote
-
Quality Assurance Specialist
4 weeks ago
Remote, India Railofy Full timeJob Title: Quality Assurance EngineerJob Summary:Railofy is a leading online food brand in India, and we're looking for a skilled Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our web and mobile applications.Key Responsibilities:Develop and execute detailed test plans and...
-
Quality Assurance
6 months ago
Remote, India SnapFind Full time**Description** **Veera Health **is a YCombinator, Sequoia Capital and GFC funded start-up building digital solutions for women with chronic health conditions in India. We are the leading player in treating PCOS, a chronic condition that affects 100 million women in India alone. Healthcare is one of the fastest growing industries globally and needs...
-
Quality Assurance
6 months ago
Remote, India Pinnacle Employment Full timeAs a Quality Assurance & Training Lead, you will be at the front line of our business and in constant touch with customers. Your job is to ensure the highest quality standards are maintained by sales and customer service teams. You will listen to incoming and outgoing calls and report feedback to Founders and senior managers. Being part of an early stage...
-
Quality Assurance Specialist
1 month ago
Remote, India Getinz Techno Services Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled Quality Assurance Engineer to join our team at Getinz Techno Services. As a key member of our QA team, you will be responsible for ensuring the quality and reliability of our software products.Key ResponsibilitiesDesign and implement automated test scripts using C# to ensure the quality of our...
-
Senior Quality Assurance Engineer
4 weeks ago
Remote, India TETRAHED INC Full timeJob Title: Quality AssuranceJob Summary: We are seeking a highly skilled Quality Assurance professional to join our team at TETRAHED INC. The ideal candidate will have experience in Tosca Test Suite automation and a strong understanding of QA methodologies, test planning, and execution.Key Responsibilities:Develop and execute automated test scripts using...
-
Quality Assurance Engineer
4 weeks ago
Noida/Remote, India SigFig Full timeAbout SigFigSigFig is a leading online investment advisor that empowers individuals to achieve their life goals and ambitions with intuitive and customer-centric financial solutions.Job SummaryWe are seeking a highly skilled Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will play a critical role in ensuring the highest...
-
Senior Quality Assurance Specialist
3 weeks ago
Remote, India i2e Consulting Pvt Ltd Full timeJob Title: Senior Quality Assurance SpecialistDescription: We are seeking a skilled and experienced Senior Quality Assurance Specialist to join our team at i2e Consulting Pvt Ltd. The ideal candidate will have a strong background in quality assurance and testing, with experience in leading and managing QA teams.Key Responsibilities:Develop and implement...
-
Software Quality Assurance Tester
1 month ago
Remote, India CUBE CONSULTANCY SERVICES Full timeJob Title: Software Quality Assurance TesterAt CUBE CONSULTANCY SERVICES, we are seeking a talented Software Quality Assurance Tester to join our team.Job Summary:We are looking for a skilled individual to lead the testing of custom technology solutions. The ideal candidate will be accountable for defining the scope of test scenarios, understanding business...
-
Salesforce Quality Assurance Specialist
3 weeks ago
Remote, India Galleon Consultants Full timeJob Title: Salesforce Quality Assurance SpecialistJob Summary:At Galleon Consultants, we are seeking an experienced Salesforce Quality Assurance Specialist to join our team. As a Salesforce Quality Assurance Specialist, you will be responsible for developing and executing comprehensive test strategies for Salesforce projects. You will design, create, and...
-
Quality Assurance Manager
4 weeks ago
Remote, India KAMKON IT SOLUTIONS PRIVATE LIMITED Full timeJob Title: Quality Assurance LeadAs a Quality Assurance Lead at KAMKON IT SOLUTIONS PRIVATE LIMITED, you will be responsible for ensuring the highest quality of our software products.Key Responsibilities:Develop and maintain test plans, test cases, and associated scripts.Create and document strategies for repeated tests.Execute and evaluate test plans and...
-
Quality Assurance Specialist
3 weeks ago
Remote, India TETRAHED INC Full timeJob Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at TETRAHED INC. This role will be responsible for developing and executing automated test scripts using Tosca, collaborating with cross-functional teams to define testing strategies, and ensuring test coverage, accuracy, and...
-
Quality Assurance Engineer
3 weeks ago
Remote, India BRAINSEARCH CONSULTING PVT LTD Full timeQuality Assurance Specialist RoleAt Brainsearch Consulting Pvt Ltd, we are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for designing and implementing tests, debugging, and defining corrective actions.As a Quality Assurance Specialist, you will improve our software development process by...
-
Senior Quality Assurance Engineer
4 weeks ago
Remote, India i2e Consulting Pvt Ltd Full timeJob Description:As a Senior Quality Assurance Engineer at i2e Consulting Pvt Ltd, you will be responsible for ensuring the quality of our software applications. This includes designing and implementing testing procedures, estimating testing efforts, and troubleshooting quality issues. You will also be responsible for conducting analysis checks on product...
-
Quality Assurance
6 months ago
Remote, India SnapFind Full time**Responsibilities**: - Listen to incoming and outgoing calls to ensure excellent customer service and effective product pitching - Monitor agents’ product knowledge, ability to handle objections & questions, and call closure - Track performance of individual scripts and agents qualitatively and quantitatively - Directly call existing and potential...
-
Senior Quality Assurance Tester
3 weeks ago
Remote, India Info Origin Inc Full timeJob DescriptionAt Info Origin Inc, we are seeking a highly skilled Quality Assurance Professional to join our team. As a Quality Assurance Professional, you will play a critical role in ensuring the quality of our software products.Responsibilities:Design and implement comprehensive test plans, procedures, and scripts.Execute test cases and analyze results...
-
Quality Assurance Specialist
4 weeks ago
Remote, India BRAINSEARCH CONSULTING PVT LTD Full timeJob SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at BRAINSEARCH CONSULTING PVT LTD. As a key member of our quality assurance team, you will be responsible for designing and implementing tests, debugging, and defining corrective actions to ensure the highest quality of our software products.Key Responsibilities- Design and...
-
Quality Assurance Automation Specialist
3 weeks ago
Remote/Bangalore, India Creative Technostructure Full timeCompany OverviewCreative Technostructure is a leading IT support and solution implementation company, dedicated to delivering high-value services to businesses.Role DescriptionThis is a full-time on-site position for a QA professional with 7+ years of experience in software quality assurance, focusing on automation testing.The successful candidate will be...
-
Executive Quality Assurance
1 week ago
Remote, India Mondelēz International Full time**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. **How you will contribute** You will support elements of the site’s quality...
-
Senior Quality Assurance Specialist
4 weeks ago
Remote/Bangalore, India Creative Technostructure Full timeCompany OverviewCreative Technostructure is a leading IT support and solution implementation company, focused on delivering high return on investment for businesses.Our ApproachWe take a customer-focused approach to our solutions, ensuring they are simple, quick, and employee-friendly.Role DescriptionThis is a full-time on-site role for a QA professional at...
-
Auditor - Quality Assurance
2 weeks ago
Remote, India Royal York Property Management Full time**Job Title**: Auditor - Quality Assurance **Location**: Remote, Jaipur, Rajasthan, India **Shift**: 9AM to 5PM Eastern Standard Time **Application Deadline**: November 14, 2024 **Company Overview**: Royal York Property Management is a leader in the property management industry, overseeing more than 22,000 properties valued at over $10.1 billion. We...