Housekeeping Associate

2 weeks ago

Bengaluru, India Juleo Ventures LLP Full time

**DUTIES & RESPONSIBILTIES**
- Reports check outrooms immediately after inspection by phone call to HKoffice.
- Cleans guest rooms according to the procedure.
- Ensures that guest preferences are met all the time.
- Picks up a service area, pantry, corridors and exit stairwells on a regular basis.
- Keeps the service area, pantry and trolleys clean and tidy.
- Exchanges the linen with laundryand linen room.
- Ensures laundry, dry cleaning and pressing are delivered.
- Reports fixture or other items that need maintenance repair to HK office.
- Reports any illness of guest and accident.
- Sells the products to customers.
- Reports the minibar consumption to HK office.
- Be alert of suspicious characters in the hallways and reports immediately to the securitydepartment.
- Attends to guest calls, guest requests/guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update statusof rooms cleaned on the assignment sheet.
- Return and restock cart at end of shift.

**Prerequisites**:

- Service orientated, pleasing personality and leadership capabilities.
- Good health, Neat and pleasant appearance
- Proficiency in computerprograms like MS Word, Excel and working experience in hotelsoftware like Opera, Protel, Fidelio etc. is an added advantage.

**Education**:

- High School or Diploma in Hotel Administration, Bachelor in Hotel Management.

**Experience**:

- Experience of two to three years in a related position.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Diploma (required)

**Experience**:

- 6 Months (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Kannada (required)

Work Location: One location
- Health insurance

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