Restaurant Server
7 months ago
Restaurant Waiter Job Description:
1. **Customer Service**:
- Provide excellent customer service by greeting guests, taking orders, and ensuring satisfaction throughout the dining experience.
2. **Order Management**:
- Take accurate food and beverage orders from customers and relay them to the kitchen staff promptly.
3. **Menu Knowledge**:
- Have a thorough understanding of the menu items, including ingredients, preparation methods, and special dietary considerations, to assist customers with their selections.
4. **Table Maintenance**:
- Set up and maintain clean and presentable dining areas, including table settings, condiments, and utensils, to create a welcoming atmosphere.
5. **Upselling and Recommendations**:
- Suggest additional items, specials, or beverages to enhance the dining experience and increase sales.
6. **Problem Resolution**:
- Address customer concerns and complaints professionally and efficiently, seeking assistance from management when necessary.
7. **Teamwork**:
- Collaborate with kitchen staff, bartenders, and other team members to ensure smooth and efficient service.
8. **Cash Handling**:
- Handle cash, credit card transactions, and guest checks accurately and responsibly.
9. **Adherence to Standards**:
- Follow restaurant policies and procedures, including hygiene and safety regulations, to maintain a clean and organized work environment.
10. **Flexibility**:
- Be flexible with work schedules, including evenings, weekends, and holidays, to accommodate the needs of the restaurant and its guests.
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Paid time off
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to Relocate:
- Malappuram, Kerala: Relocate before starting work (required)
Work Location: In person
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Restaurant Captain
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