Genesys L3 Support
2 weeks ago
Very strong in fundamental concepts in Genesys Framework and CIM concepts
- Should have good understanding on Genesys Framwork.
- Should have expertise in using Genesys GUI tools for configurations and monitoring.
- Should have knowledge on how to use Kazmir/Mizmir tool for log reading
- Good Understanding on Genesys 7.x/8.x Platform
- Expertise in excellent trouble shooting skills - URS, T-server and SIP Server logs
- Experience in Genesys eServices and reporting
- Ability to learn quickly in a dynamic environment
- To provide problem diagnosis and solutions documentation, administration, support and maintenance of Genesys SIP + IVR suite of components
Infrastructure services and users of customer offices and of those services, and project-based work leading to the deployment and support of Genesys services
**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Jul 27 2023
**About Cognizant
-
Tcs Opportunity for Genesys- Chennai/mumbai
4 weeks ago
Chennai, India Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Exp: 4-7 years - Locations: Chennai/Mumbai - JD: - Hands on experience is a must (implementation & support) - Experience in NLP IVR & Genesys Chat solution - Resources need to...
-
Sse - Oss Bss L3 Application Support
4 weeks ago
Chennai, India Prodapt Full timeOverview: - Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) - Good Understanding on support cycle and Production deployments - Excellent problem-solving and analytical skills - Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own...
-
Network Support Engineer-l3
7 days ago
Nungambakkam, Chennai, Tamil Nadu, India CR Enterprises Full timeJob Description - Implement and maintain the Wireless Solutions Infrastructure ( CISCO). - Strong work exposure and troubleshooting knowledge on Routing Switching and Security (CISCO. - Hands-on experience on - IOS Up-gradation, Knowledge of - Routing Protocols - BGP/OSPF/EIGRP/HSRP, VLAN, VRF, IOS, Overlays(VXLAN/OTV), VPC, VDC, Port-Channel, IPSEC, SSL,...
-
L3 DBA Expert with AWS experience
4 weeks ago
Chennai, Tamil Nadu, India Cognizant Technology Solutions Full timeAWS cloud+ L3 support on any of these below Database experienceDatabase Administration on following databases in AWS:SQL Server MySQLPostgreSQL OracleMariaDBAurora ( MySQL/PostgreSQL)NoSQLAll DBA related activities to set up and establish DB environments.Provide DBA support for application deployments & releases/maintenance/housekeeping activities associated...
-
L3 DBA Expert with AWS experience
4 days ago
Chennai, India Cognizant Full timeAWS cloud+ L3 support on any of these below Database experienceDatabase Administration on following databases in AWS:1. SQL Server2. MySQL3. PostgreSQL4. Oracle5. MariaDB6. Aurora ( MySQL/PostgreSQL)7. NoSQLAll DBA related activities to set up and establish DB environments.Provide DBA support for application deployments & releases/maintenance/housekeeping...
-
L3 DBA Expert with AWS experience
1 month ago
Chennai, India Cognizant Full timeAWS cloud+ L3 support on any of these below Database experience Database Administration on following databases in AWS: 1. SQL Server 2. MySQL 3. PostgreSQL 4. Oracle 5. MariaDB 6. Aurora ( MySQL/PostgreSQL) 7. NoSQLAll DBA related activities to set up and establish DB environments.Provide DBA support for application deployments &...
-
L3 DBA Expert with AWS experience
2 weeks ago
chennai, India Cognizant Full timeAWS cloud+ L3 support on any of these below Database experience Database Administration on following databases in AWS: 1. SQL Server 2. MySQL3. PostgreSQL 4. Oracle5. MariaDB6. Aurora ( MySQL/PostgreSQL)7. NoSQLAll DBA related activities to set up and establish DB environments.Provide DBA support for application deployments &...
-
Application Support
1 month ago
Chennai, India ZakApps Full time**Location**: Chennai **Role Definition**: **Key Responsibilities**: - Provide L1 support to global users. - Classification of reported incidents, taking approvals, assigning to L2/L3 support, follow up with the team until closure. - Identify and communicate the problem areas based on the incoming incidents. - Addressing questions or queries promptly and...
-
Genesys Engage Support
1 month ago
chennai, India Nityo Infotech Full timeDescription , India , Job , Level , Location , Master Level , PAN , Scrum Experience Required 9 - 12 Years Industry Type IT Employment Type Permanent Location India Expertise & Qualification Master Level: 9-12 years
-
Genesys Engage Support
1 month ago
Chennai, India Nityo Infotech Full timeDescription , India , Job , Level , Location , Master Level , PAN , Scrum Experience Required 9 - 12 Years Industry Type IT Employment Type Permanent Location India Expertise & Qualification Master Level: 9-12 years
-
Application Support
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeApplication SupportLocation: ChennaiRole Definition:Responsible for ensuring the smooth operation and functionality of clients application. The primary role is to provide technical assistance, troubleshoot issues, and maintain application to minimize downtime.Key Responsibilities:Provide L1 support to global users.Classification of reported incidents, taking...
-
WebMethods Support
9 hours ago
chennai, India Mastech Digital Full timeTitle: Webmethods SupportLocation: Chennai, TNCandidate should have:2 – 3 years real hands-on experience with webMethods (knowledge of integration workflows, how jobs are built and productionized, etc.)This is not a development role, but development experience is a plus where we could offer L3 experienceL1 responsibilities:Job monitoring & health...
-
IT Support Engineer
4 weeks ago
Chennai, India Saaki Argus & Averil Consulting Full timeJob Description :- Excellent Communication Skills- Install and Configure of software and hardware- Strong experience in firewall and managed L3 & L2 Switch- Must be strong at Network (LAN, WAN)Shift timings: 7:00 AM to 4:00 PMLocation: Chennai/Hyderabad
-
WebMethods Support
1 day ago
chennai, India Mastech Digital Full timeTitle: Webmethods Support Location: Chennai, TN Candidate should have: 2 – 3 years real hands-on experience with webMethods (knowledge of integration workflows, how jobs are built and productionized, etc.) This is not a development role, but development experience is a plus where we could offer L3 experience L1 responsibilities: Job monitoring & health...
-
WebMethods Support
20 hours ago
Chennai, India Mastech Digital Full timeTitle: Webmethods SupportLocation: Chennai, TNCandidate should have:2 – 3 years real hands-on experience with webMethods (knowledge of integration workflows, how jobs are built and productionized, etc.)This is not a development role, but development experience is a plus where we could offer L3 experienceL1 responsibilities:Job monitoring & health...
-
IT Support Engineer
1 month ago
Chennai, India Saaki Argus & Averil Consulting Full timeJob Description: - Excellent Communication Skills - Install and Configure of software and hardware - Strong experience in firewall and managed L3 & L2 Switch - Must be strong at Network (LAN, WAN) Shift timings: 7:00 AM to 4:00 PM Location: Chennai/Hyderabad
-
IT Support Engineer
1 month ago
chennai, India Saaki Argus & Averil Consulting Full timeJob Description : - Excellent Communication Skills - Install and Configure of software and hardware - Strong experience in firewall and managed L3 & L2 Switch - Must be strong at Network (LAN, WAN) Shift timings: 7:00 AM to 4:00 PM Location: Chennai/Hyderabad
-
Network Support- NSX-T
4 weeks ago
Chennai, India CIEL HR Services Full timeNetwork Support-NSX-TExp:5years to 10yearsLocation: Bangalore/Chennai/Hyderabad/Pune/Noida/Trivandrum/KochiNotice Period :Immediate to 30daysSkill set should be strong into strong in Network Engineering with knowledge in Routing & Switching at L2 level.Should be strong in NSX-T(Mandatory skill)Hands on knowledge on Switching & routing· In depth knowledge...
-
Support Specialist
2 weeks ago
Chennai, India NielsenIQ Full timeJob DescriptionSupport Specialist - REFID178929We are seeking a candidate with 4-6 years of experience in Application Production Support at L2 or L3 levels. In this role, you will be responsible for managing incidents, changes, and problems related to our applications. This includes handling live production tickets and addressing queries from business...
-
Video Content Application Support
4 weeks ago
Chennai, India Nityo Infotech Full timeAdministration , Communication , Data Analysis , Engineering , Management , Video , Web Services , Zenoss , API , Ability , Abstract , Action , Active , Adherence , Administration , Analysis , Analysis Skills , Application , Application Support , Associates , Attrition , Based , Client , Client Communication , Client Engagement , Client Requirements ,...