Tele Counsellor

Job Profile : Tele Counsellor.

Salary : 7,000 - 12,000.

A Tele Counsellor in an education organization is responsible for making outbound calls to prospective students or parents to generate leads, provide information about educational programs, and promote enrollment in the institution. The job description for a Tele Counsellor in an education organization typically includes the following responsibilities:

- Providing information: Tele Counsellor must provide accurate and detailed information about the educational programs, courses, admission criteria, fees, and any other relevant information related to the institution. They must be able to answer any questions that the prospective students or parents may have and provide appropriate guidance.
- Maintaining records: Tele Counsellor must maintain accurate records of all calls made, leads generated, and follow-up activities. They must also update the institution's database with the information collected during the calls.
- Meeting targets: Tele Counsellor must meet specific targets for lead generation, call volume, and enrollment. They must be able to work under pressure and achieve their targets within the given timelines.
- Collaborating with other departments: Tele Counsellor must collaborate with other departments in the institution, such as the admissions team, marketing team, and academic staff, to ensure a smooth admission process and provide excellent customer service.

**Salary**: ₹7,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

- Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)